Sales Development Executive
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Job Description
Sales Development Executive supporting higher education clients across North America. Managing sales activities and client relationships in a remote work environment.
Responsibilities:
- Support the wider sales team in developing and nurturing the pipeline for digital products and events across North America
- Manage a small quota of renewal and new-business clients, contributing to individual and team revenue targets
- Maintain accurate and detailed records of client communications and activities in our CRM to ensure a personalized and consistent client experience
- Collaborate closely with colleagues across teams by sharing client insights and working together to enhance our approach to customer engagement
- Assist with monitoring key sales metrics and reporting activities to support team decision-making around pipeline and performance
- Participate in outreach campaigns, prospecting new clients, and supporting acquisition efforts under the guidance of senior team members
- Carry out additional duties that align with the purpose and needs of the role
Requirements:
- Experience within the Higher Education space across the Americas region (university environment, vendor, association, or regulatory body)
- Understanding of U.S. university structures and familiarity with roles such as Admissions Directors, Deans, Recruitment leads, etc. (existing networks are a plus but not essential at junior level)
- Prior experience in sales, business development, admissions, or recruitment
- Exposure to sales processes such as pipeline management, client communication, forecasting, and account support
- Bachelor’s degree required; Master’s degree beneficial but not essential
- Comfortable working with CRM systems and confident using data to inform tasks
- Clear and professional communication skills
- Competent with the Microsoft Office suite
- Willingness to travel domestically for conferences and client engagements when needed
Benefits:
- Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
- A focus on welfare which is led by our global wellness team, with mental health first aiders globally
- Access to a variety of diversity and inclusion initiatives and groups
- Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
- Support for volunteering and study leave
- Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
- Options to join our outstanding global Mentorship programme
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