Sales Development Representative
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Job Description
Sales Development Representative generating new business opportunities for TrueNAS in EMEA region. Engaging prospective customers and collaborating with sales partners to support growth and pipeline development.
Responsibilities:
- Independently assess and respond to inbound inquiries, applying judgment to determine relevance, priority, and appropriate next steps based on business need and technical fit.
- Develop and execute outbound prospecting strategies to generate new business opportunities, including account research, tailored outreach, and engagement across multiple channels (e.g., phone, email, and social platforms).
- Conduct consultative initial discovery conversations to assess prospect needs, technical requirements, organizational readiness, budget considerations, and anticipated purchase timelines, exercising discretion in determining whether a prospect meets qualification criteria.
- Maintain active engagement with prospective customers through thoughtful and strategic follow-up communications designed to advance understanding, validate use cases, and increase alignment with TrueNAS solutions.
- Collaborate with Sales, Marketing, and Revenue Operations teams to transition qualified leads into the sales process, providing context, insights, and recommendations that support deal progression and revenue outcomes.
- Maintain accurate and timely records of opportunity status, qualification rationale, and customer interactions in CRM systems (e.g., Salesforce) to support forecasting, pipeline analysis, and continuous improvement.
- Analyze personal performance trends, pipeline conversion metrics, and market feedback to refine prospecting strategies and improve effectiveness over time.
- Achieve and exceed monthly and quarterly performance objectives measured primarily by opportunity quality, pipeline contribution, and revenue influence rather than activity volume.
- Maintain working knowledge of TrueNAS products, solutions, and industry trends to effectively articulate value propositions and differentiate offerings in competitive contexts.
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field
- 1+ years of experience in sales development, lead generation, or a similar role in the technology industry
- Experience with CRM software and modern Sales Tech Stacks (e.g., Salesforce, Gong, etc)
- Background in Storage Industry or Open Source Technologies a plus
- Familiarity with TrueNAS is a plus
- Excellent written and verbal communication skills, including the ability to adapt messaging based on audience, use case, and business context
- Fluency in English required; additional European languages (e.g., German, French, Spanish, Dutch) are a strong plus
- Ability to travel up to 25%.
Benefits:
- health, dental, vision, disability, and life insurance
- paid time-off
- 401(k)
- health and flexible spending accounts
- stock purchase plan and more
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