Senior Sales Development Representative, SDR

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Job Description

Sales Development Representative driving new business for Hustler Marketing's digital agency services. Building outbound pipelines and running sales calls primarily with DTC brands.

Responsibilities:

The Sales Development Representative represents Hustler Marketing to potential new clients and drives new business through proactive outbound.
You build and work your own pipeline through a multi-channel outbound strategy, then take those opportunities through discovery and sales calls to closed deals.
The focus is selling our digital agency services primarily to DTC brands.
As part of the Sales Team, you run outbound campaigns, deliver strong discovery and sales calls over Zoom/Google Meet, and represent Hustler Marketing in the best possible way.
You source, qualify, and prepare future clients, then carry them through the sales conversation yourself.
This is a hands-on role across the full sales process, so a thorough understanding of our services is essential.
It calls for strong sales skills, creativity, comfort with data, and real fluency with modern outbound tooling and AI.
You are expected to use AI for efficiency and automation wherever it makes the work faster and better, and to operate autonomously most of the time, while staying structured, efficient, and approachable in a remote environment.
The Sales Development Representative reports directly to the Vice President and Managing Director and is the liaison between prospective clients and our internal teams at Hustler Marketing.
Building and owning your outbound pipeline, contacting new clients across cold email, LinkedIn, cold calls, and other channels.
Running discovery and sales calls over Zoom/Google Meet, from first conversation through to close.
Selling our digital agency services primarily to DTC brands, tailoring the pitch to each prospect.
Researching and qualifying prospects against our ideal client profile to confirm fit for Hustler Marketing.
Proactively finding new business in our target DTC market and spotting adjacent segments worth pursuing.
Owning and managing the CRM, keeping records clean, accurate, and current, and reporting progress to the Vice President and Managing Director.
Using AI and automation to make outbound, research, personalization, and follow-up more efficient, and testing new tools that improve output.
Digging into our sales processes to find friction and improve them, including trialing new strategies and measuring results, and suggesting better ways to work.
Making follow-up calls and running nurturing sequences for prospects and assigned leads.
Upselling current clients from one-off services to retainers or recurring work.
Reporting weekly to the Vice President and Managing Director on activity and results.
Supporting onboarding of new clients alongside Account Managers, Strategists, and Department Heads.
Managing key client relationships and helping close strategic opportunities, guiding clients through the sales and onboarding process.
Ensuring a smooth and successful onboarding for new clients.

Requirements:

At least 3 years in a sales position within a fast-paced environment, with preference for candidates who have sold inside a digital agency, especially to DTC brands
A mostly outbound background, with a proven ability to build and work your own pipeline rather than relying only on inbound or handed-over leads
The ability to dig into sales processes, question how things are done, and actively optimize and improve them
A solid, current understanding of modern outbound practices and what is working now
Knowledge of out-of-the-box outbound tools and a strong, practical understanding of AI solutions for outbound, with the habit of using them to save time and lift results
Comfort with phone and video sales, coaching, structure, and accountability to KPIs, plus a deep understanding of sales performance metrics
A tenacious passion for hitting goals, growing personally, and increasing the success and revenue of our company
Knowledge and experience of CRM software (such as Salesforce, ZOHO, or HubSpot), including keeping it clean and well organized, plus Google Workspace Suite
Knowledge of Microsoft Excel and Google Sheets is a must for analyzing spreadsheets and charts
Strong presentation skills, the ability to run engaging discovery and sales calls, a friendly demeanor, and high energy
Strong time-management and organizational skills
Excellent communication, negotiation, and interpersonal skills with prospective and new clients and internal teams
A proven track record in a sales-related position is a must
Familiarity with working autonomously and managing your own time (remote work experience is a plus)
Must be available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time)
Must consistently work 30-35 hours per week (i.e., 140 hours per month)
Must have a stable internet connection and a laptop or PC, and be able to attend virtual video conferences
Excellent verbal and written communication skills in English. You must be fluent, although English does not have to be your native language
Being open to receiving and giving constructive feedback productively

Senior Sales Development Representative, SDR

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