Sales Engineer
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Job Description
Sales Engineer supporting bookings growth in North America for Nymi's biometric authentication solutions. Involve in pre-sales support, account management, and technical relationship development.
Responsibilities:
- Assist the Go-to-Market function to achieve and exceed bookings targets
- Provide pre-sales support to prospects and customers, including requirements analysis, solution architecture, and proposal development
- Provide customer and partner go-to-market support, training, and awareness of Nymi and associated components required for a solution
- Foresee and address obstacles in advance to progressing a sales situation or deployment, responding quickly to troubleshooting any issues that arise
- Develop technical relationships in line with account management across key partners and customers
- Be a subject matter expert on Nymi's products, architecture, best practices for integration, and Nymi’s Software Development Kit
- Help drive prospects from initial interest in Nymi, through demos and Proof of Value activities
- Articulate the business application and value of the Nymi solutions & technology to all audiences, ranging from technical to executive-level decision makers
- Optimize the selling process: Identify, build, and manage on-going demo capability, this entails setting up labs with various third-party integration products
- Identify and build information repository to address typical customer issues (e.g., security architecture, multi-domain management, QA queries)
- Capture prospect and customer requirements via a Technical Questionnaire for professional services to create a Statement of Work
- Liaise with Customer Success to facilitate seamless on-boarding to a project and effective collaboration to achieve ultimate sales objectives for each account
- Work with partners to facilitate a wider market presence through partners and incremental source of revenue via go-to-market activities with technical partners
- Help improve the product and the company: Act as the voice of the market for input into product intake funnel
- Provide input across the organization as a voice of the market
- Provide on-going input into management to continually improve operations and the Connected Worker Platform
- Able to work remotely across multiple time zones and provide support worldwide, although your primary focus will be regional
Requirements:
- Experience in Identity and Access Management
- Experience in Windows Domains & Networks
- Experience in Active Directory/Azure AD
- Experience in Authentication Technologies
- An understanding of Network Security Standards
- Experience in Wearable Technology a plus
- An understanding of FIDO2 and other authentication standards a plus
- Experience with NFC and BLE a plus
- MSSQL a plus
- An understanding of manufacturing standards and processes a plus
- A willingness to travel, around 25%
Benefits:
- Flexible work models (remote, hybrid/in-office out of Toronto)
- Competitive benefits
- Room to grow your career at your own pace in a scaling environment
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