Sales Manager
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Job Description
Sales Manager leading the sales team for Start-up Services at GBS Group in LATAM. Driving high-quality consultative sales with a focus on performance and continuous improvement.
Responsibilities:
- Continuous Daily Training: Lead and conduct daily coaching sessions, role-plays, instant feedback, and hands-on support to sharpen the team's closing skills and service knowledge.
- KPI Mastery: Monitor real-time performance metrics to ensure all individual and team sales meet or exceed established KPIs.
- Speed to Lead & Interaction Monitoring: Ensure response time to all leads in less than 60 seconds.
- CRM Hygiene & Integrity: Ensure 100% CRM accuracy.
- Follow-up Rigor: Guarantee that no lead is left behind by enforcing strict follow-up protocols.
- Process Optimization: Continuously identify points for improvement in the sales script, lead hand-off process, and overall strategy to increase efficiency and win rates.
- New Team Members: You’ll be involved in the hiring process, onboarding and training new team members on sales processes and tools.
- Cross-Departmental Synergy: Work closely with Marketing and Operations to improve lead quality, tighten the feedback loop on lead sources, and streamline the overall sales flow.
- Client First: Maintain a high-standard, consultative, client-first sales approach and support escalated cases when required.
- Deal Strategy & Closing: Roll up your sleeves to support deal strategy and step in to help close high-value accounts when needed.
Requirements:
- Proven Leadership: 3+ years of sales closing experience, including a track record of leading or coaching teams to hit aggressive targets.
- Strategic & Analytical Mindset: Ability to translate long-term revenue goals into daily tactical wins and use data to identify bottlenecks or collaborate with Marketing for improvement.
- High ticket transactional sales experience.
- Coaching DNA: Passion for continuous talent development—turning every "no" into a learning opportunity.
- Operational Excellence: Solid understanding of pipeline management and CRM hygiene (HubSpot experience preferred).
- Execution-Driven: A proactive, solution-oriented leader who excels at structured sales processes and clear, effective communication.
Benefits:
- Competitive compensation with leadership-level impact.
- Growth and exposure to GBS Group’s deep business and advisory expertise.
- Flexible Time Off and company-wide holidays.
- The opportunity to build, lead, and scale a high-performing sales team.
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