Sales Manager – Mortgage Lending
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Job Description
Sales Manager leading a team of inbound Loan Officers in a nationwide mortgage lending platform. Focus on achieving origination targets and developing high-performance sales culture.
Responsibilities:
- Team Leadership and Management: Lead, manage, and motivate a team of 8–10 inbound Loan Officers to achieve and exceed origination targets.
- Inbound Sales Strategy: Own inbound lead management strategy, including call cadence, speed-to-lead, and conversion playbooks.
- Training and Development: Train and coach Loan Officers on sales execution, loan structuring, deal qualification, and pipeline management.
- Performance Monitoring: Track and manage funnel performance across key metrics (contact → application → funded).
- Reporting: Prepare and present regular reporting on team performance, sales targets, and other key metrics to senior management.
- Compliance: Ensure all origination activity complies with applicable federal and state mortgage regulations.
- Customer Relationship Management: Own CRM workflows, lead routing, and follow-up standards.
- Collaboration: Work closely with marketing, operations, tech, and customer service to ensure a cohesive borrower experience.
Requirements:
- Bachelor's degree in Business, Marketing, Finance, or a related field preferred.
- 5+ years of experience in mortgage sales management (inbound/telesales preferred) with a track record of achieving sales targets.
- Strong working knowledge of non-QM mortgage products, including DSCR, bridge/RTL, and consumer programs, along with conventional/agency mortgage programs.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and LOS platforms; Salesforce preferred but not required.
- Active NMLS license preferred with willingness to obtain additional states as required.
- Ability to work in a fast-paced and dynamic environment.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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