Salesforce Administrator
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Job Description
Salesforce Administrator managing user accounts and system configurations for a global mobility platform. Collaborating with teams in Europe and India to enhance urban mobility solutions.
Responsibilities:
- Manage the end-to-end lifecycle of user accounts, including permissions, roles, profiles, and sharing rules across diverse business units
- Execute configuration changes such as creating objects, fields, page layouts, and validation rules; build and maintain declarative automation via Salesforce Flows
- Triage and resolve incoming support tickets, providing end-to-end resolution and clear communication with internal stakeholders
- Perform regular data hygiene tasks, including de-duplication and standardizing field usage
- Work within two-week sprints and follow established release pipelines, coordinating with DevOps engineers to promote changes from sandbox to production
- Build and maintain customized reports and dashboards that empower our Sales and RevOps teams.
Requirements:
- At least 5 years of experience in Salesforce Administration
- Strong expertise in Salesforce Flow, user permissioning, and core configuration (Sales Cloud/Service Cloud)
- Proven ability to work independently and manage tasks effectively within a global reporting structure
- Experience working within a sprint-based environment and familiarity with release management/deployment cycles
- Fluent English skills are essential for collaborating with stakeholders and documenting technical changes
- Salesforce Certified Administrator (ADM-201) is a "nice to have" but we value your hands-on experience and platform knowledge above all.
Benefits:
- Professional development opportunities
- Remote work options
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