Salesforce Administrator
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Job Description
Salesforce Administrator managing Salesforce environment and collaborating with multiple teams at Zippy. Responsible for administration, configuration, and optimization of Salesforce for improved workflows and reporting.
Responsibilities:
- Own Salesforce administration, including user setup, permissions, profiles, roles, and access controls.
- Manage support intake and triage, resolving Tier 1 and Tier 2 issues across Salesforce.
- Build and maintain objects, fields, page layouts, and validation rules.
- Maintain data integrity through monitoring, cleanup, deduplication, and governance processes.
- Create and maintain dashboards, reports, and analytics to support business decision-making.
- Support release management, sandbox testing, deployments, and documentation of changes.
- Maintain integrations between Salesforce and external systems, partnering with Engineering as needed.
- Develop and enforce Salesforce best practices, standards, and process documentation.
- Support training and enablement for internal teams to ensure good practices.
- Perform other duties as assigned to support organizational or operational priorities.
Requirements:
- 3+ years of Salesforce administration experience in a scaling company environment.
- Strong expertise in Salesforce configuration, workflows, Flow automation, and reporting.
- Experience managing user access models, security, and permissioning at scale.
- Strong understanding of data quality, governance, and lifecycle management.
- Ability to gather requirements, prioritize requests, and manage multiple stakeholders.
- Comfort working cross-functionally with Sales, Ops, and Engineering teams.
- Experience supporting integrations and working with technical teams on system design.
- Salesforce Administrator Certification preferred (or ability to obtain shortly after hire).
Benefits:
- Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
- Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
- Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
- Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
- Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
- Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
- Paid Time Off: We offer generous PTO—and we encourage you to use it!
- Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
- Parental Leave: We provide paid parental leave to support you and your growing family.
- No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
- Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
- Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.
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