Senior Account Manager
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Job Description
Senior Account Manager driving strategic growth at Spotnana in the travel industry. Leading global partnerships and managing executive relationships to enhance business outcomes.
Responsibilities:
- Lead strategic relationships with assigned partners, serving as the primary senior point of contact and executive sponsor
- Define and drive joint account strategies, including multi-year growth planning, pipeline creation, and expansion opportunities
- Lead renewals, commercial discussions, and expansion strategies in partnership with Sales and leadership teams
- Drive joint go-to-market execution including co-sell motions, enablement, and partner pipeline reviews
- Partner cross-functionally to align delivery performance, customer experience standards, and long-term platform adoption
- Represent partner needs internally by translating feedback into actionable insights for Product, Engineering, and GTM teams
Requirements:
- Proven experience in Account Management, Customer Success, or partner-facing commercial roles within SaaS or enterprise technology environments
- Strong executive presence and experience managing senior stakeholder relationships
- Demonstrated commercial acumen across renewals, expansions, and forecasting
- Strategic mindset with the ability to translate insights into actionable go-to-market execution
- Experience leading cross-functional initiatives across Sales, Product, Support, and Marketing
- Strong data literacy with experience using CRM platforms such as Salesforce to manage accounts and forecast business
- Nice to have: experience working in complex partner ecosystems, global enterprise environments, or travel technology platforms
Benefits:
- Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
- Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
- Pre-tax flexible spending account options for health, dependent care and commuter expenses
- Flexible PTO in addition to 10 company holidays, and an end-of-year company shutdown
- Up to 26 weeks of parental leave
- Monthly cell phone/internet stipend
- Extra perks — IATAN travel membership, pet insurance, financial wellness tools, Calm app access, and more
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