Senior Accounting Analyst
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Job Description
Senior Accounting Analyst supporting end-to-end invoicing operations at First American. Handling complex transactions and maintaining customer accounts in a dynamic environment.
Responsibilities:
- Perform complex Accounts Receivable invoicing activities, including processing invoice uploads, adjustments, and credit memo applications in Oracle
- Manage and prioritize work from Shared Inbox, ensuring timely processing, proper documentation, and adherence to SLAs
- Research and resolve invoice discrepancies, customer issues, and reconciliation variances across multiple systems
- Load and process billing files and ensure successful interface into Oracle, including review of interface reports and follow-up on exceptions
- Perform and review credit memo applications, invoice adjustments, and manual billing corrections to ensure accurate account balances
- Support monthly and periodic processes such as small balance write-offs and aging-related activities, including preparation, validation, and approvals
- Analyze clarification trends and develop reporting to identify training and process improvement opportunities
- Review and maintain customer account data, including Internal vs. External classifications, collector assignments, and account setups, ensuring accuracy, data integrity, and alignment with organizational guidelines
- Actively pursue process improvements and drive automation, standardization, and efficiency initiatives
- Partner with cross-functional teams (Customer Service, Operations, IT, and Accounting) to resolve issues and enhance invoicing processes
- Support audit and SOX compliance activities by maintaining documentation, responding to audit requests, and ensuring processes align with internal control requirements
Requirements:
- Bachelor’s degree or equivalent combination of education and experience
- 3+ years of related accounting or financial analysis experience, preferably in Accounts Receivable, invoicing, or revenue operations
- Works under minimal supervision
- Relies on experience and judgment to plan and accomplish goals
- Exercises a high degree of creativity and latitude in problem-solving and decision-making
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
- Demonstrates a conceptual understanding of accounting and finance principals and the ability to apply them to the duties described above
- Strong computer skills including all applications in Microsoft Office
- Experience facilitating meetings with high level cross functional teams
- Experience with mainframe system, Oracle preferred
- Experience with SharePoint and workflow tools preferred
Benefits:
- medical
- dental
- vision
- 401k
- PTO/paid sick leave
- employee stock purchase plan
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