Senior Accounts Receivable Specialist
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Job Description
Senior Accounts Receivable Specialist managing invoicing cycle and financial records integrity at ezCater. Overseeing AR activities and collaborating with teams for accuracy and compliance.
Responsibilities:
- Manage the full invoicing cycle, ensuring timely and accurate generation of customer invoices and successful transmission to our customers.
- Serve as a key liaison between Sales, Legal, and Engineering to ensure alignment on product strategy, technical requirements, and customer needs.
- Oversee the daily work and performance of the assigned offshore teammates, ensuring adherence to company policies, service-level agreements (SLAs), and quality standards.
- Monitor the customer aging report and invoicing systems (portals) on a regular basis, while proactively communicating account activity with customers and reducing DSO.
- Perform complex AR reconciliations for customer accounts, investigating and resolving billing discrepancies, unapplied cash, and disputed amounts promptly.
- Ensure completeness and accuracy of Customer Master Data, Invoices, and supporting documentation.
- Complete and review Financial Due Diligence packages related to new invoicing requests as well as Change Orders for existing customers.
- Support internal and external audit requests, providing documentation and supporting workpapers as needed.
- Drive change by proactively identifying opportunities for process automation and continuous improvement across all AR functions to ensure scalability as the company grows.
- Document business processes and accounting policies to maintain and strengthen internal controls.
Requirements:
- 5+ years of progressive Accounts Receivable experience in a high volume, customer-centric environment.
- Strong experience with ERP systems (e.g., NetSuite) as well as invoicing systems (Invoiced/Flywire) and third party portals (ex:Coupa, Ariba, etc.)
- Advanced proficiency in Excel and data analysis tools.
- Excellent communication skills and ability to collaborate effectively across time zones and departments.
- Strong attention to detail, problem-solving ability, and commitment to accuracy.
Benefits:
- Market competitive salary
- Stock options that you’ll help make worth a lot
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/Dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- A tremendous amount of responsibility and autonomy
- Wicked awesome co-workers
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