Senior Care Expansion Partnerships Manager
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Job Description
Senior Care Expansion Partnerships Manager at BetterHelp focusing on strategic healthcare partnerships. Expanding access to therapy and improving care continuity with innovative models.
Responsibilities:
- Lead outbound business development efforts to identify, research, and engage prospective partners across targeted domestic verticals.
- Develop partnership strategies across specialty behavioral health providers (SMI, SUD, eating disorders), digital therapeutic partners, and other referral-based care organizations aligned to BetterHelp’s care expansion roadmap.
- Deliver partner-facing demos, onboarding sessions, and training presentations (virtual and occasional in-person), with a focus on executive-level commercial presentations and deal advancement.
- Collaborate with Marketing and internal stakeholders to build customized decks, value propositions, one-pagers, and integration models aligned to each partner’s unique needs.
- Build and maintain a robust pipeline, advancing opportunities from early-stage conversations through contract execution.
- Structure creative partnership models including white-label offerings, network extensions, embedded solutions, and other channel arrangements.
- Lead partnership structuring and agreement negotiations, including referral economics and integration models, in partnership with Legal and Finance.
- Work cross-functionally with Product and Technical teams to evaluate feasibility of new partnership constructs and integration requirements.
- Operate with urgency and adaptability, testing new categories quickly and pivoting based on market feedback.
- Represent emerging partner verticals internally, informing product roadmap considerations and category expansion strategy.
- Design and operationalize referral pathways in partnership with Clinical and Product teams to reduce member turnaways and improve care continuity.
- Structure referral, co-management, or integration agreements in collaboration with Legal and Compliance.
- Monitor partner performance and referral volume to optimize care expansion impact over time.
Requirements:
- 7+ years of experience in enterprise sales, partnership development, or business development, ideally within healthcare, digital health, health benefits, or adjacent B2B ecosystems.
- Demonstrated success building and closing complex, multi-stakeholder deals with high-touch clients or partners.
- Strong operational and problem-solving skills, with the ability to navigate ambiguity and lead cross-functional initiatives.
- Exceptional written and verbal communication skills, with confidence presenting to internal leadership and external partner teams.
- Proven track record of originating and launching healthcare partnerships that drive measurable operational or strategic impact.
- Familiarity with mental health care delivery, or healthcare compliance (e.g., HIPAA) is a plus.
- Ability to thrive in a fast-paced, remote-first environment, comfortable operating independently with high accountability and limited structure.
Benefits:
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
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