Senior/Lead Consultant, CX – Sales & Service Cloud
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Job Description
Serve as SAP Senior/Lead Consultant specializing in Sales & Service Cloud. Engage in various SAP CX projects and mentoring roles within a leading global consulting company.
Responsibilities:
- Advising clients on SAP CX projects with a focus on SAP Sales & Service Cloud.
- Supporting clients in the implementation or realignment of sales and service processes.
- Running requirements workshops, identifying use cases, and implementing client-specific requirements within SAP Sales & Service Cloud.
- Developing and implementing concepts and process models in coordination with the customer.
- Acting as liaison between business and IT in implementation projects.
- Mentoring junior professionals and providing technical guidance to consultants.
- Continuously enhancing both hard and soft skills.
Requirements:
- Excellent functional and technical expertise in the SAP CX portfolio, particularly SAP Sales Cloud and SAP Service Cloud.
- Customer-focused with a solution-driven mindset and the ability to work independently.
- Ability to quickly grasp complex requirements.
- Strong commitment to quality.
- 8+ years of experience in SAP CX projects with in-depth consulting expertise in Sales and Service Cloud.
- Interest in open and constructive collaboration.
- Excellent command of English.
Benefits:
- Flexible working model: Fully flexible working hours and location; remote work can be arranged individually.
- Wide range of training opportunities: Active support for internal and external training, certifications, competence teams, and more.
- International and inspiring work environment: Offices across Europe and the USA, with international projects and colleagues.
- Health and wellbeing initiatives: Offers supporting health, sport, and wellbeing (e.g., gym membership, private supplementary insurance, and more).
- Attractive compensation package: Financial security through a competitive base salary, performance-related bonus, subsidized public transport, childcare and meal vouchers.
- Employee participation and bonus schemes: Various bonuses (e.g., headhunter bonus, sales bonus, new-client bonus).
- Employee discounts: A variety of discounts on products and services from partner companies.
- Active participation and events: Contribute your own ideas (My-Idea) and take part in numerous events (e.g., team events, Christmas party, sports events, etc.).
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