Senior Manager, Revenue Operations
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Job Description
Senior Manager of Revenue Operations at Cerby optimizing GTM processes across Sales, Marketing, and Customer Success. Required to ensure efficient processes and robust data integrity for customer growth.
Responsibilities:
- Design and scale GTM processes that unify Sales, Marketing, and Customer Success into a single, cohesive engine
- Focus on eliminating friction during critical transition points (e.g., Lead-to-SDR, Sales-to-CS handoffs) to ensure a seamless internal and external experience
- Architect an integrated tech stack and data model where every marketing touchpoint and sales activity is traceable from initial lead capture to "Closed Won"
- Ensure 100% visibility into the customer journey to identify bottlenecks and conversion wins
- Empower the field by streamlining workflows and automating administrative overhead
- Support the development and maintenance of the business scorecard in collaboration with finance, tracking and reporting on critical financial and operational metrics
- Partner closely with finance to align GTM operational strategies with broader financial goals
- Take ownership of the RevOps tech stack
- Ensure a seamless flow of data across the "Lead-to-LTV" (Lifetime Value) journey
- Serve as the connective tissue between GTM functions, driving a unified strategy that treats customer acquisition and retention as a single, continuous loop
- Create a high-performance, accountable team culture, focusing on agility and results aligned with Cerby’s growth and profitability targets.
Requirements:
- 5+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, ideally within the SaaS or software sector
- Exceptional ability to influence cross-functional stakeholders and align operational goals with broad corporate objectives
- Ability to translate complex data into prescriptive strategies, moving beyond reporting to define the "why" and "how" of business growth
- Proven track record of spearheading organizational initiatives from initial concept through to full-scale execution and adoption
- High proficiency in financial modeling and data manipulation to drive quantitative decision-making
- Deep experience with Salesforce, capacity modeling, and the management of complex commission structures
- Specialized knowledge in SaaS pricing architecture, deal modeling, contract management, and sophisticated deal structuring.
Benefits:
- Professional development
- Health insurance
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