Senior Manager, Service Sales – Central
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Job Description
Senior Sales Manager leading business development initiatives for Otis Elevator, a global leader in elevators and escalators. Collaborating with customers and refining growth strategies across the Central Operating Area.
Responsibilities:
- Lead a high‑performing team within the Central Operating Area.
- Refine existing programs and build new initiatives that accelerate business growth.
- Develop and directly manage a business development manager sales structure, recapture specialist program and conversion sales representatives across the region to execute on growth strategy.
- Refine and manage existing recapture & conversion programs, as well as develop and lead new ones to grow our service business through new business opportunities.
- Nurture relationships with existing key customers and consultants and be responsible to help find and develop new ones.
- Partner with WHQ to leverage marketing and sales program offerings to drive sales.
- Manage national account RFPs and strategy.
- Provide support and standardized tools for local RFPs.
- Actively participate in the handoff process to identify gaps in conversion standard work and partner with key stakeholders to implement changes and tools to measure accountability and improvement.
Requirements:
- Bachelor’s degree required.
- 5+ years of sales experience preferred.
- Proven sales management experience.
- Excellent communication skills with the ability to collaborate across all levels of the organization and with customers.
- Proficiency in MS Office and strong presentation abilities.
- A highly motivated, goal‑oriented, and entrepreneurial mindset with the ability to work independently.
- Strong organizational skills with the ability to prioritize, solve problems, and manage multiple tasks.
- Creative, proactive, and strategic in approach to selling and customer engagement.
- Demonstrated sound business judgment and the ability to sell on value—not just price.
- A collaborative team player committed to delivering results.
- Sales management and/or general management experience preferred.
- Industry experience preferred but not required.
Benefits:
- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
- We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
- Enjoy three weeks of paid vacation, along with paid company holidays
- We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
- Life insurance and disability coverage to protect you and your family.
- Voluntary benefits, including options for legal, pet, home, and auto insurance.
- We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
- Pursue your educational goals with our tuition reimbursement program.
- Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
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