Senior Manager, Total Account Management – Area Sales Team
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Job Description
Hilton sales manager growing corporate accounts and market share for Brazil’s hotel portfolio. Coaching teammates and driving domestic revenue through account development.
Responsibilities:
- Oversee account management and account development for a vertically segmented roster of accounts in Brazil
- Solicit, qualify, generate, and convert new business for participating ASO Brazil hotels from local accounts
- Develop overall account planning strategy to facilitate growth
- Negotiate business travel sales contracts with corporate accounts and manage local contracting and RFP processes
- Assist with HR and coach one ASO Brazil FTE
- Assist the Managing Director of Sales - HWS CALA with hotel and franchise ownership group relationships
- Participate in strategy calls and meetings with operator and Hilton Managed property commercial teams
- Participate in pre-opening meetings, market review strategy with brands, and annual hotel reviews
- Introduce clients during sales calls, tradeshows, conventions, and local events
- Assist hotels with conflict resolution, contract negotiation, business and revenue needs, and closing sales
- Represent the Brazil Area Sales Team at FAM trips, domestic tradeshows, and industry events
- Identify priority and need hotels, maintain hotel relationships, and strategize accordingly
- Produce predetermined room, meetings, and food and beverage revenue; achieve booked domestic revenue quotas and sales competencies
- Maintain GSE, Salesforce, and MicroStrategy records, including call reports, meeting profiles, history, and traces
- Submit monthly and requested reports; complete projects and deliverables
Requirements:
- Seven (7) years of work experience in Travel Industry Sales
- Two (2) years leading teams
- Portuguese, Spanish and English fluency (oral and written)
- Proficient in Microsoft Outlook, Word, PowerPoint, Excel, Web-Ex, MS Teams and Zoom
- Negotiation and sales skills
- Experience working in a home-office environment (not including the pandemic)
- Travel up to 40%
- BA/BS bachelor's degree (useful, not required)
- Five (5) years of direct sales experience, preferably for a corporate office representing numerous brands and hotels
- Experience in Delphi or similar property sales management system
- Experience using Salesforce and MicroStrategy
Benefits:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at Hilton hotels through the Go Hilton travel program
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
- Paid time off (PTO)
- Award-winning workplace culture and recognition by Great Place to Work and Fortune
- Benefits availability may vary depending on Team Member’s location and employment terms and conditions
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