Senior Outbound Sales Specialist
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Job Description
Outbound sales specialist guiding prospective learners through Nexford’s enrollment process. Driving B2C growth for a global online education provider through consultative phone sales.
Responsibilities:
- Manage inbound, outbound, and follow-up calls, with approximately 80% of the day spent on calls
- Own the full sales cycle from initial conversation and qualification through consultation, objection handling, follow-up, and enrollment closing
- Convert high-priority leads by understanding learner goals and recommending suitable programs
- Follow up persistently and adapt the sales approach until a decision is made
- Manage the sales pipeline across all channels and respond within SLAs
- Meet and exceed individual enrollment and revenue targets
- Review sales interactions and calls to maintain and improve quality standards
- Engage prospective learners primarily in the US and other international markets
- Report to the Sales Team Lead
Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field
- 3+ years in consultative telesales or inbound/outbound sales
- Education, EdTech, or SaaS sales experience is advantageous
- Proven ability to exceed sales targets in a KPI-driven environment
- Ability to manage productivity and prioritize high-impact activities without heavy oversight
- Exceptional English skills, written and verbal
- Strong numerical reasoning and analytical abilities
- Advanced problem-solving skills and active listening
- Ability to adapt sales approach to learners’ career goals and motivations
Benefits:
- 100% remote work
- Competitive salary, based on experience
- Performance-based bonuses
- Stock options
- Professional development opportunities
- Flexible work environment
- Continuous learning opportunities
- Global work exposure
- Full-time contractor agreement
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