Senior Patient Account Representative
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Job Description
Senior Patient Account Representative managing healthcare collections and ensuring timely resolution of accounts. Participating in projects and training team members for effective performance.
Responsibilities:
- The Accounts Receivable Senior Representative is responsible for all aspects of follow-up activity, to include taking appropriate steps to resolve accounts timely.
- Effectively follow-up on claim submission and remittance review for insurance collections.
- Create and pursue disputed balances from both government and non-government entities.
- Participate and assist in special projects as well as provide A/R support to the team.
- Assist new or existing staff with training or techniques to increase production and quality as well as provide A/R support for the team members that may be absent or backlogged.
Requirements:
- High school diploma or equivalent education
- 2-5 years experience in Medical/Hospital Insurance related collections
- Minimum typing requirement of 45 wpm
Benefits:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
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