Senior Payroll Specialist – US, Canada, LATAM
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Job Description
Senior Payroll Specialist coordinating global payroll operations for Latin American markets in a fast-paced startup. Collaborating across teams to ensure operational accuracy and timely processing.
Responsibilities:
- Support and coordinate end-to-end payroll operations across multiple countries and EOR partners.
- Review payroll inputs, outputs, statutory contributions, invoices, and payroll reports for accuracy and completeness.
- Coordinate with payroll providers and internal stakeholders to ensure timely payroll processing and salary disbursement.
- Assist in resolving payroll discrepancies, escalations, and employee queries in a timely and professional manner.
- Support off-cycle payroll requests, adjustments, onboarding payroll readiness, and payroll-related documentation.
- Review payroll invoices and coordinate invoice processing with Finance and payroll partners.
- Act as a key operational point of contact to ensure employees are fully set up before payroll processing.
- Coordinate onboarding-related payroll requirements such as benefits enrollment, statutory registrations, insurance setup, banking details, tax documentation, and payroll profiles.
- Work closely with Employee Onboarding/Offboarding, Lifecycle and Global Mobility teams to ensure smooth onboarding and lifecycle transitions.
- Support Commercial and Customer Success teams with payroll-related pre-sales queries and operational feasibility assessments.
- Coordinate with EOR partners regarding payroll timelines, pay frequencies, statutory costs, benefits, onboarding timelines, and payroll practices.
- Help ensure fast response times for client-facing payroll and operational requests.
- Assist in preparing payroll-related operational insights, assumptions, and clarifications for quotations and client discussions.
- Collaborate with Product and Operations teams to identify payroll process improvements and operational enhancements.
- Provide feedback on payroll workflows, onboarding processes, reporting requirements, and automation opportunities based on operational experience.
- Contribute to building scalable payroll processes and internal knowledge documentation.
Requirements:
- 3–5 years of experience in payroll operations, EOR operations, HR operations, or global workforce management.
- Experience handling multi-country payroll or working with EOR/payroll providers is highly preferred.
- Strong understanding of payroll operations, onboarding coordination, and operational workflows.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Solutions-oriented mindset with strong ownership and accountability.
- Comfortable working cross-functionally with Operations, Finance, Product, Commercial, and external vendors.
- Experience with payroll platforms, HRIS, or operational systems is a plus.
- Advanced English communication skills required.
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