Senior Principal Technical Services Project Management
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Job Description
IT portfolio execution lead governing complex infrastructure initiatives at Northrop Grumman, a secure defense technology company. Driving reporting, risk management, vendor coordination, and operational readiness.
Responsibilities:
- Act as Special Projects Execution Lead for IT Infrastructure and Operations
- Drive coordination, governance, and disciplined delivery across complex cross-functional initiatives
- Own portfolio cadence, reporting, and communications across ITIO, vendors, and stakeholders
- Establish and maintain portfolio-level dashboards and status reporting
- Lead Project Management Reviews and recurring governance forums
- Identify, track, escalate, and drive resolution of risks, issues, opportunities, and dependencies
- Ensure ownership, due dates, and follow-through for risk and issue mitigations
- Coordinate vendor-delivered work and cross-functional dependencies
- Plan, deploy, and integrate new capabilities affecting ITIO with focus on operational readiness, supportability, and change management
- Partner with HR and Communications on communications and change-management activities
- Support utilization, communication, coordination, reporting, and planning for Dell TLA and Broadcom Enterprise Agreements
- Serve as central coordinator for ITIO strategic initiatives
- Partner with Governance and Strategy to standardize project approaches and agile practices
- Provide leadership in status reporting, risk management, and dependency visibility
- Reduce operational risk, improve cost efficiency, and increase delivery reliability
- Define and track KPIs and analyze trends for process optimization
Requirements:
- Bachelor’s degree with 8 years of relevant experience, or Master’s degree with 6 years, or PhD with 4 years
- Experience working with Global Supply Chain and Business Management
- Demonstrated program/project management experience using Traditional Waterfall, Agile, and/or Hybrid methodologies on complex, cross-functional IT initiatives
- Prior experience managing a portfolio of diverse and complex IT projects/initiatives, including cross-functional dependencies and vendor-delivered work
- Demonstrated ability to work effectively with senior leadership and cross-functional teams in a matrixed environment
- Experience with enterprise PM/Agile tooling such as Jira, Azure DevOps, Rally, Clarity, ServiceNow, or equivalent
- Familiarity with IT infrastructure and operations domains, including endpoint management, networking, cloud platforms, identity and access management, and observability/monitoring
- Experience with ITIL/ITSM practices, including incident, problem, change, and configuration management
- Experience designing and operating governance cadences across multiple initiatives
- Strong risk management discipline, including IF/DUE TO/BY/THEN risk articulation, contingency planning, and mitigation tracking
- Familiarity with regulatory, security, or audit requirements impacting IT infrastructure and operations
- Ability to influence without direct authority and drive alignment across diverse stakeholders
- Demonstrated experience leading cross-functional teams through change
- Strong relationship-building skills with internal partners and external vendors
- Exceptional written and verbal communication skills
- Experience planning and executing change-management and communications activities
- Ability to create and maintain roadmaps, one-page summaries, FAQs, and decision logs
- Experience defining and tracking IT operations and project execution KPIs
- Ability to analyze data and trends for process optimization and cost, schedule, and performance improvements
- U.S. Citizenship required for positions with a government clearance and certain restricted positions
- Preferred: IT Disaster Recovery and information security governance experience
- Preferred: Scrum Master and/or PMP certification
- Preferred: Sector-CIDO and/or Sector Program Teams experience
- Preferred: Budget or financial management experience
- Preferred: Portfolio-level governance experience
- Preferred: ServiceNow project management experience
Benefits:
- Flexible work arrangements
- Phenomenal learning opportunities
- Exposure to a wide variety of projects and customers
- Friendly team environment
- Health insurance coverage
- Life and disability insurance
- Savings plan
- Company-paid holidays
- Paid time off (PTO) for vacation and/or personal business
- 9/80 work schedule
- 401(k) matching program
- Possible overtime, shift differential, and discretionary bonus in addition to base pay
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