Senior Professional Services Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Application Consultant implementing and configuring PowerSchool’s cloud-based K-12 ERP solutions. Training school districts, supporting go-live, and optimizing finance, payroll, HR, and procurement processes.
Responsibilities:
- Lead and support implementations of Atrieve and eFinancePlus ERP solutions
- Facilitate discovery, design, and business process review sessions with customers
- Analyze customer requirements and translate them into application configurations
- Configure modules, workflows, security, business rules, and system settings
- Assist with data conversion planning, validation, reconciliation, and testing activities
- Support go-live preparation, deployment, stabilization, and project closure activities
- Identify risks, issues, and mitigation strategies throughout project execution
- Provide subject matter expertise in K-12 financial and administrative operations
- Advise customers on general ledger, accounts payable, purchasing, budget preparation, fixed assets, payroll, human resources, workflow and approvals, and state reporting
- Recommend process improvements and operational efficiencies
- Assist customers with adoption of new features and software enhancements
- Develop and execute testing strategies and test scenarios
- Support unit testing, system testing, integration testing, and User Acceptance Testing (UAT)
- Validate system functionality and alignment with documented business requirements
- Troubleshoot functional issues and coordinate resolutions with technical teams
- Develop customer-specific training materials and job aids
- Deliver instructor-led, virtual, and train-the-trainer sessions
- Create implementation documentation, configuration guides, and process workflows
- Transfer knowledge to customers and internal teams
- Provide post-go-live consulting and stabilization support
- Participate in Annual Expert Services (AES) engagements
- Conduct office hours, optimization reviews, and health-check sessions
- Support annual, seasonal, and compliance-related customer processes
- Assist with enhancement requests and solution optimization initiatives
- Partner with Project Managers to manage project scope, timelines, and deliverables
- Collaborate with Support, Product Management, Development, and Technical Services teams
- Document project activities and maintain accurate project records
- Contribute to internal knowledge bases, best practices, and reusable implementation assets
Requirements:
- Bachelor's degree in Business, Finance, Accounting, Information Systems, Education Administration, or a related field; or equivalent professional experience
- 3+ years of ERP implementation, consulting, or application support experience
- Experience working with ERP software in finance, payroll, human resources, or procurement functions
- Strong analytical and troubleshooting skills
- Experience facilitating customer meetings, workshops, and training sessions
- Ability to manage multiple projects and priorities simultaneously
- Excellent written, verbal, and presentation skills
- Required travel for client engagements
- Preferred: Direct experience with Atrieve and/or eFinancePlus
- Preferred: Knowledge of K-12 school district business operations
- Preferred: Understanding of fund accounting, payroll and HR processes, state reporting requirements, budget development, position control, and purchasing and procurement
- Preferred: Experience with data conversion, integration, and reporting tools
- Preferred: Consulting or professional services experience
Benefits:
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
Similar Jobs
Senior Dermatology Field Representative – Mecklenburg-Vorpommern Region
Dermatology field representative promoting AbbVie medicines to specialist physicians across Mecklenburg-Vorpommern. Managing market analysis, account plans, events, and regional sales objectives.
Mortgage Representative
Mortgage Representative supporting homeowners insurance customers and mortgage companies for Porch Group, a home-services software and insurance platform. Handling policy documents, coverage verification, payments, and high-volume customer calls.
Senior Medical Representative
Senior Medical Representative promoting AbbVie eye-care products among healthcare professionals. Gathering market insights, reporting adverse events, and executing compliant regional plans.
Senior Medical Representative
Senior Medical Representative promoting AbbVie immunology products in Chongqing. Building healthcare-professional relationships and supporting compliant medical promotion.
Senior Medical Representative
AbbVie medical representative promoting oncology products and building healthcare-professional relationships in Kunming, China. Collecting market insights, executing compliant marketing plans, and reporting adverse events.
Senior Professional Medical Representative
Senior Medical Representative promoting AbbVie’s eye-care products and medical information. Building healthcare-professional relationships and supporting compliant market activities in Guiyang, China.
Senior Professional Services Representative
Application Consultant implementing and optimizing PowerSchool’s BusinessPlus ERP for education organizations. Configuring Finance and Procurement modules, training clients, and supporting post-go-live success.
Senior Facilities Representative
Senior Facilities Representative managing workplace operations, security, vendors, and facilities services. Supporting PowerSchool’s cloud-based K-12 education software ecosystem.
Senior Professional Services Representative
Application Consultant implementing and optimizing BusinessPlus ERP for PowerSchool’s cloud-based K-12 education software customers. Configuring finance modules, leading client implementations, training users, and providing post-go-live support.
Senior Facilities Representative
Senior Facilities Representative managing workplace operations, vendors, security, and facilities services for PowerSchool’s cloud-based K-12 education software.
Service Dispatch Representative
Service dispatcher coordinating technician schedules, field jobs, and outage responses for Qualfon. Communicating service updates while working 100% from home in Texas.
Claim Representative II
Remote liability claims representative handling U.S. auto casualty claims for Ryder. Investigating property damage and bodily injury exposures, litigation, reserves, and insurers.
Billing Follow Up Representative
Billing follow-up representative reviewing claims and securing reimbursement for Advocate Health, a nonprofit integrated U.S. health system. Resolving insurance issues and maintaining revenue-cycle documentation.
Enrollment Representative
Enrollment Representative guiding prospective students into Cengage’s continuing education and career training programs. Qualifying leads, counseling learners, and driving enrollment revenue.
Senior Specialty Representative – Primary Care
Field sales representative promoting Amgen’s Repatha to primary-care professionals across Southern California. Managing territory accounts, clinical product education, reimbursement issues, and sales targets.
Specialty Representative, GI Care
Specialty Representative driving AbbVie’s GI-care pharmaceutical sales in Toms River. Managing healthcare accounts, executing brand strategy, and building provider relationships.
Medical Representative – Oncology
Oncology sales representative driving Regeneron’s life-changing medicines across Tokyo-area healthcare accounts. Developing territory plans, delivering clinical information, and growing pharmaceutical adoption.
Specialty Representative, Dermatology
Dermatology specialty representative driving AbbVie immunology sales across Michigan. Managing physician accounts, executing brand strategy, and building healthcare-provider relationships.
Specialty Representative, Dermatology
Dermatology specialty representative driving immunology sales for AbbVie’s innovative medicines. Managing Michigan territories, provider relationships, brand strategy, and pharmaceutical sales performance.
Customer Inquiry Representative
Remote customer billing representative resolving healthcare account and payment inquiries for Accendra Health. Researching balances, processing payments, adjustments, refunds, and insurance rebilling.