Senior Program Manager
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Job Description
Senior Program Manager responsible for coordinating enterprise delivery activities for complex digital platforms. Leading governance and collaboration across cross-functional teams in a remote setting.
Responsibilities:
- Coordinate delivery activities across cross functional teams including Product, Engineering, UX, Marketing, Sales, and Operations.
- Support and facilitate Agile ceremonies and delivery checkpoints to ensure alignment across teams and stakeholders.
- Assist with planning sessions by documenting scope, dependencies, milestones, scheduling inputs, and potential risks.
- Maintain governance artifacts such as schedules, RAID logs, decision logs, and delivery trackers according to program standards.
- Monitor delivery progress across teams and prepare structured bi weekly reports summarizing milestones, risks, issues, and overall program status.
- Track inter team dependencies and coordinate with technical and product leads to ensure alignment and timely resolution of delivery blockers.
- Maintain and update program tracking tools including Smartsheet and other delivery management platforms used by the organization.
- Capture updates and outcomes from sprint reviews, mid sprint checkpoints, and delivery sync meetings.
- Support product launch planning activities in coordination with Product, Marketing, and other relevant teams.
- Collaborate with program leads and project managers to ensure consistency in delivery reporting, governance, and program visibility.
- Assist in coordinating customer related activities and delivery communications as directed by product and design teams.
- Coordinate enablement and documentation activities to support program continuity and knowledge transfer across teams.
- Ensure all delivery documentation and reporting follows defined governance processes, security standards, and program guidelines.
Requirements:
- Minimum of 6 years of experience working as a Program Manager in software development or SaaS environments
- Strong experience coordinating delivery across cross functional teams
- Demonstrated experience managing program governance artifacts including schedules, RAID logs, risk tracking, and decision documentation
- Solid understanding of Agile delivery frameworks and iterative development processes
- Experience working with enterprise delivery tools such as Smartsheet, Azure DevOps, Confluence, or equivalent platforms
- Strong communication and organizational skills to manage multiple stakeholders and delivery streams
Benefits:
- Competitive salary
- Flexible working hours
- Professional development opportunities
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