Senior Project Manager – Program Management
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Job Description
Senior Project Manager leading multiple complex initiatives across JLL's national and global commercial real estate portfolio. Managing diverse project types and coordinating stakeholders for exceptional results.
Responsibilities:
- Drive efficiency and consistency across multiple concurrent projects of varying complexity.
- Serve as the single point of contact for program delivery, developing tailored strategies and standardized processes that ensure high-quality outcomes.
- Collaborate with clients to define program goals for large-scale, complex project portfolios spanning multiple markets and asset types.
- Develop and implement standardized processes, playbooks, and tools that support cross-functional partnerships.
- Provide consolidated reporting across schedule, budget, risk, and opportunity metrics for all active projects.
- Establish management routines to track portfolio performance against client-specific KPIs.
- Proactively identify and resolve risks across projects, removing roadblocks and facilitating stakeholder alignment.
- Continuously improve delivery processes to enhance efficiency across varied project types.
- Manage relationships with diverse internal and external stakeholders, including client executives, project teams, vendors, and JLL service lines.
- Navigate competing priorities and expectations while maintaining alignment across all parties.
- Communicate effectively with executive stakeholders who have varying levels of industry experience.
- Coordinate cross-functional teams across JLL's platform to deliver integrated solutions.
- Facilitate reprioritization conversations among stakeholders when conflicts arise.
- Leverage JLL's broader capabilities to provide portfolio-specific insights and expertise.
- Lead project teams through example, establishing strong rapport while driving operational excellence.
- Allocate workloads strategically across team members based on expertise, capacity, and project demands.
- Foster a collaborative environment that encourages continuous learning and professional development.
- Execute team strategies that support P&L objectives and strengthen JLL's market position.
- Cultivate deep client relationships, identify cross-selling opportunities across JLL's service lines, and contribute to business development efforts.
- Monitor project profitability to ensure both client satisfaction and financial performance.
Requirements:
- 10+ years in real estate/project/program management
- Proven ability to manage multiple complex projects simultaneously across different project types and markets
- Experience with projects throughout the full real estate lifecycle (planning, design, construction, occupancy)
- Track record of managing diverse stakeholder groups and building effective relationships at all levels
- Demonstrated success communicating with C-suite executives and managing their varying expectations
- Experience working across multiple markets, preferably globally, with ability to navigate regional differences
- Comprehensive knowledge of real estate development processes, approvals, and regulations
- Strong problem-solving skills and ability to connect strategic vision to tactical execution
- Advanced organizational skills with ability to prioritize across multiple concurrent initiatives in fast-paced environments
- Expertise in project scheduling and budget management across varied project types
- Advanced proficiency in data analysis tools, including Smartsheet
- Strong contract management capabilities
- Knowledge of disciplined project management methodologies (Six Sigma, PMP certification preferred)
- Excellent presentation, written, and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Understanding of standard business and accounting practices
- Proficiency in AI tools and applications for project management, data analysis, and process optimization.
Benefits:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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