Senior Sales Engineer
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Job Description
Senior Sales Engineer driving adoption of Instacart’s ecommerce products for major retailers. Leading technical sales discussions, integrations, and implementation handoffs across enterprise teams.
Responsibilities:
- Drive adoption of Instacart’s ecommerce products and services with large retailers in North America and globally
- Lead consultative, technical-focused discussions with external and internal stakeholders
- Support new implementations and integrations throughout the sales cycle
- Provide customers with technical and product knowledge
- Collaborate with Business Development, Product, Engineering, and Enterprise Solutions teams
- Develop and implement product-adoption strategies with Business Development
- Prepare and lead technical discussions for executive stakeholders, engineers, and developers
- Provide consultative services to partners and business stakeholders
- Ensure smooth handoff of implementation scope and plans
- Define internal processes and requirements during early scoping
- Identify opportunities from potential-customer discussions and market trends
- Provide product feedback to Product teams
- Create and maintain technical sales materials
- Manage multiple workstreams across multiple customers
Requirements:
- 6+ years of previous working experience in a Sales Engineering, Solution Engineering, or similar role
- Strong experience selling technical products and solutioning/scoping integrations into clients’ unique environments
- Ability to develop and own technical presentations and communications
- Excellent communication skills with the ability to balance complex technical concepts with business values
- Some travel required
- Preferred: Experience developing and owning technical presentations and communications for executive-level contacts through implementation engineers
- Preferred: Experience collaborating across Business Development, Engineering, Product, and Implementation
- Preferred: Ability to analyze, design, and implement RESTful services and APIs within complex enterprise architectures
Benefits:
- Flexibility to work from home, an office, or a favorite coffee shop
- Regular in-person events
- New hire equity grant
- Annual refresh equity grants
- Market-competitive compensation and benefits
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