Senior Social and Community Strategist
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Job Description
Social and Community Strategist for WordPress VIP building online presence and engaging communities. Leading social strategy and employee advocacy programs in B2B contexts.
Responsibilities:
- Own how we show up and engage across social and community.
- Build our presence on channels we own and establish where we should engage next.
- Engage with the audience in various forums outside our owned channels.
- Utilize AI to streamline workflows and enhance productivity.
- Develop and execute social strategies aligned with our goals.
- Manage community presence in forums relevant to our target audience.
- Oversee our employee advocacy program and analyze performance metrics.
- Conduct social and community listening, providing actionable insights.
Requirements:
- 8+ years in B2B social and community, ideally in enterprise SaaS or technology.
- Demonstrated experience owning LinkedIn at scale for a B2B brand and pushing the function past the obvious playbook.
- Track record of running an employee advocacy program with measurable reach and engagement.
- Active community participation across at least some of the surfaces we care about (Reddit, B2B Slacks, vertical forums).
- Hands-on AI fluency. You use AI agents and LLM tools daily, and can show specific examples of how you’ve built or implemented them.
- Strong measurement conviction. You can name the right metrics for social and community at this stage of a brand and report on them holistically.
- Bachelor’s degree or equivalent professional experience.
Benefits:
- open vacation policy
- fully-remote work environment
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