Senior Technical Consultant
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Job Description
Senior Technical Consultant managing data migration projects for Egnyte. Engaging with clients to ensure successful deployment of the Egnyte platform.
Responsibilities:
- Execute data and permission migration projects from on-premises and Cloud sources to ensure successful customer deployment and adoption of the Egnyte platform
- Act as liaison between customers and internal teams for monitoring, reporting, and troubleshooting of migration jobs
- Engage with customers and internal teams to provide status and escalate issues
- Communicate professionally and succinctly and follow Egnyte Professional Services Standard Operating Procedures (SOP).
Requirements:
- Strong technical skills that cover the following areas:
- Software installation and troubleshooting skills
- Data and permission migration tools
- Virtualization experience (VMWare, Hyper-V)
- Windows/Linux Server operating systems
- Execute and monitor scripts (Python, SQL, PowerShell)
- Good understanding of Microsoft Active Directory, Azure AD, SSO
- Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
- Experience migrating data and permissions
- Extensive experience with customer-facing implementation roles working remotely.
- Should be adept at leading technical discussions and implementation with stakeholders.
- Excellent customer engagement and communication skills.
- Fluency of spoken and written command of English.
- Attention to detail and adapt to process in a quick changing environment.
- Ability to actively multi-task and manage multiple projects in parallel.
- Bachelor's degree in related technical discipline is preferred.
- 10+ years of relevant technical function experience.
- Willing to work during US Eastern time every day.
Benefits:
- Medical insurance and healthcare benefits for you and your family
- Fully paid premiums for Term life insurance
- Personal Accident Insurance
- Flexible hours and PTO
- Gym and fitness reimbursement
- Childcare reimbursement
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