Senior Technical Instructor – Partner Enablement
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Job Description
Senior Technical Instructor delivering advanced training on Red Hat technologies with a focus on partner enablement. Designing workshops and collaboration on learning content for technical confidence.
Responsibilities:
- Deliver high-quality, advanced technical instruction on Red Hat technologies — with an emphasis on Red Hat AI Platforms and other strategic growth areas as technology trends evolve.
- Design and refine training workshops in collaboration with Portfolio, Product, and Ecosystem GTM teams to ensure alignment with business priorities.
- Translate complex technical topics into clear, practical learning experiences for diverse partner audiences.
- Design and refine training workshops in collaboration with strategic Ecosystem partners to ensure alignment with co-Creation and co-Selling motions.
- Leverage post-session feedback, NPS, and readiness metrics to continuously improve content relevance and instructional effectiveness.
- Convert in-person or workshop content into scalable modular formats (virtual ILT, e-learning, or microlearning) for broader delivery through Red Hat Learning and partner platforms.
- Collaborate with Technical Learning, Ecosystem GTM, and Partner Marketing teams to align technical enablement with partner engagement and specialization strategies.
- Build relationships with field, product, and ecosystem stakeholders to understand emerging skill needs and proactively evolve course content.
- Model Red Hat’s open culture — fostering collaboration, inclusion, and a shared sense of purpose across field and partner learning communities.
Requirements:
- Proven experience facilitating instructor-led technical learning, ideally for partner or customer audiences in enterprise technology.
- Strong grasp of Red Hat’s portfolio, particularly OpenShift, RHEL, Automation, and emerging technologies such as AI.
- Expertise in instructional design and delivery methodologies for technical and blended learning.
- Excellent facilitation, communication, and storytelling skills; able to simplify complexity and inspire confidence.
- Ability and willingness to explore, use and include AI tools in the whole process of creation, delivery and maintenance of learning assets.
- Strong collaboration and stakeholder management skills across technical and business teams.
- Strong existing connection with stakeholders in the Red Hat Partner organization and the Red Hat Ecosystem.
- Experience managing enablement programs and projects in a matrixed global environment.
- Familiarity with learning management and enablement platforms.
- Familiarity with planning frameworks (Product management) and reporting.
- Experience designing or curating content for the partner ecosystem is a strong plus.
- A second language in addition to fluent English is desirable.
Benefits:
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
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