Services Practice Director
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Job Description
Services Practice Director in Salesforce guiding enterprises on Slack design and deployment strategies. Lead technical workshops and architect scalable solutions for organizational transformation.
Responsibilities:
- Lead strategic technical discovery sessions and customer workshops to assess organizational structure, collaboration needs, governance requirements, and enterprise architecture.
- Design scalable Slack deployment strategies that support enterprise-wide adoption, operational efficiency, and long-term business growth.
- Serve as a trusted advisor to both technical and executive stakeholders throughout the customer lifecycle.
- Architect enterprise-grade Slack environments including Workspace strategy, User provisioning, Authentication and identity management, Security controls and governance, and custom integrations.
- Facilitate customer-facing workshops that align technical execution with business transformation objectives.
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, Business, or a related field
- 5-6+ years of experience in development, consulting, professional services, solutions engineering, or technical customer-facing roles
- Strong experience leading and delivering technical implementation projects within enterprise environments
- Hands-on proficiency with at least one object-oriented programming language such as Java, JavaScript, Node.js, or Python
- Heavy experience working with APIs, integrations, automation, and data exchange technologies
- Strong understanding of enterprise architecture, SaaS ecosystems, security, and identity management concepts
- Exceptional written, verbal, and presentation communication skills.
Benefits:
- time off programs
- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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