Solutions Consultant

Posted 15ds ago

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Job Description

Solutions Consultant handling customer success with Education Perfect. Collaborating with schools to drive platform adoption through presentations, training, and ongoing support.

Responsibilities:

  • Partner with sales teams to deliver engaging product demonstrations that showcase EP’s value to educators and decision makers
  • Translate the technical capabilities of Education Perfect into practical solutions that address school challenges and align with teaching and learning priorities
  • Drive the successful onboarding of schools, ensuring classes are set up and teachers feel confident using EP from day one
  • Manage school engagement through our CRM system by keeping accounts and tasks up to date, ensuring progress is clear and consistent
  • Design and deliver high quality training and professional development sessions (both in person and virtual), tailored to teachers at different experience levels
  • Support schools through renewal and resubscription cycles by demonstrating EP’s impact and ongoing value
  • Provide curriculum aligned insights and share local market feedback with our product, content and sales teams
  • Represent EP at education events, conferences and subject associations to strengthen our presence in the education community
  • Use customer data and insights to inform priorities, identify at-risk accounts and help shape the future of our platform

Requirements:

  • Secondary teaching experience with strong Mathematics curriculum knowledge
  • Outstanding presentation and facilitation skills, comfortable running training in person and online
  • Experience coaching, training or supporting professional development
  • Excellent communication skills with the ability to build trust and credibility quickly
  • Strong organisational skills and the ability to prioritise in a dynamic, fast-paced environment
  • Confidence with ICT tools, including Google Workspace and awareness of cybersecurity best practice
  • Experience using online learning platforms (ideally EP)
  • Familiarity with LMS platforms (e.g. Canvas, Schoolbox, Brightspace) or student management systems (e.g. Sentral, Compass)
  • Knowledge of adaptive learning, AI in data insights or curriculum design.
  • Understanding of NZ curriculum requirements
  • Experience creating digital training materials (e.g. video-based resources)

Benefits:

  • Employee Equity Bonus Plan: Be part of our success with equity bonuses that foster ownership and shared growth across the company
  • Christmas Shutdown Leave: Enjoy a full company shutdown during the week of Christmas, with 3 extra days of paid leave to bridge any non-public holidays
  • Volunteer Day: All EPeeps receive one paid day per year to volunteer and give back to their communities
  • Purchase Extra Leave: Opt-in to buy an extra week of annual leave, with payments spread across the year
  • Work From Anywhere: Work up to 90 days per year from a different state or country—perfect for blending work and travel
  • Wellness Bonus: Receive a pre-tax $750 NZD End-of-Year Wellness Bonus to support your health and well-being
  • Health Insurance: Join our fully funded Southern Cross Wellbeing 1 plan ($500 excess), with optional add-ons and family cover
  • Home Set-Up Support: Remote and hybrid workers may be eligible for support to set up a productive and comfortable home workspace
  • Communication Allowance: Get $50 NZD/month toward your phone and internet costs if you work remotely or in a hybrid setup
  • Parental Leave Support: We support growing families with up to 12 weeks of full-pay top-up for primary caregivers, 3 weeks of paid leave for secondary caregivers, and an extra 5 days of New Parents Leave for both, all available after your first 3 months. Returning primary caregivers also receive enhanced pension contributions to support their financial wellbeing.
  • Employee Assistance Program: Access 24/7 confidential support via Sonder for mental health, safety and medical needs - available globally and fully funded by EP
  • Learning & Development: Access engaging internal workshops, performance reviews and ongoing development discussions to grow your career
  • Tenure Recognition: Celebrate your milestones with bonus leave and cash rewards at 5, 10, and 15 years of service
  • Referral Bonus: Recommend great people and earn a $2000 NZD pre-tax bonus when your referral joins and passes their trial period
  • Workride: Access a bike, e-bike, or scooter through a temporary pre-tax salary sacrifice, saving 32–63% thanks to tax benefits.
  • EP Support Groups: Mana Wahine, DEI, Environmental Impact and Wellness Committees
  • The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

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