Solution Architect
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Job Description
Solutions Architect helping Picus Security sell exposure-validation cybersecurity solutions in Malaysia. Delivering technical discovery, demos, proof-of-value engagements, and enterprise customer expansion.
Responsibilities:
- Partner with Account Executives, the Regional Sales Manager, and channel partners to win new business and grow the Enterprise customer base
- Bring deep knowledge of the Picus platform to help the sales team present and position it to prospects and customers
- Run technical discovery to understand customer needs, challenges, and infrastructure
- Act as a trusted technical advisor throughout the sales cycle
- Deliver tailored live demos and proof-of-value engagements showing how Picus helps customers validate defenses and reduce exposure
- Respond to technical sections of RFPs and RFIs
- Work with sales and product teams to design and refine solutions connecting security detail to business outcomes
- Work alongside Customer Success to support adoption and identify expansion opportunities
- Educate partners on the technical aspects of the Picus platform
- Relay field feedback to product and engineering teams for product improvement
Requirements:
- Bachelor’s degree, or an equivalent combination of education and Sales Engineering or Customer Success experience in Security, Cloud, or Network Systems
- 3-5 years of experience in a Sales Engineering or Customer Success role
- Demonstrated success building executive relationships and driving strategic account planning
- Broad technology experience across risk visibility and prioritization, SIEM, EDR, cloud architecture, networking, security, and IT transformation
- Understanding of solution architecture and design across on-prem and cloud environments
- Experience managing complex customer lifecycles from onboarding through renewal and expansion
- Consultative, proactive, and outcome-focused approach
- Excellent written and verbal communication skills in English
- Upon conditional offer, completion of reference and identity checks in line with local labor laws and company policy
Benefits:
- Opportunity to shape and lead an exciting, fast-growing cyber security segment
- Career development opportunities
- Global exposure and experience interacting with customers around the world
- Global remote team
- Equal opportunity employment
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