Solutions Architect
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Job Description
Solutions Architect leading Ryder customer implementations, application integrations, testing, and operational readiness. Building and certifying ZPL Retail Compliance labels for supply chain solutions.
Responsibilities:
- Serve as technical lead for new implementations and enhancements to existing customer implementations
- Design applications and integrations
- Manage internal and external customer requirements
- Execute testing and support defect resolution
- Work with cross-functional teams on system and operational readiness for go-live
- Deliver technology solutions meeting or exceeding solution-engineer design requirements
- Manage the Retail Compliance label program, including building and certifying Compliance labels
- Translate business needs and objectives into requirements and project estimates
- Create solution documentation
- Drive innovative solutions to business challenges
- Construct data flows between Ryder customers and Ryder applications
- Facilitate design and configuration of multiple applications with application teams
- Support project scope management and requirements, evaluate change impacts, and escalate delivery risks
- Deliver timely and accurate weekly project status reports
- May provide leadership, guidance, and performance management for assigned team members and direct reports
- Perform other duties as assigned
Requirements:
- Bachelor's Degree in IT management, supply chain management, computer science, engineering, accounting, business or related field, Required
- 3 years or more in IT solution delivery or implementation experience, Required
- 2 years or more in Transportation Management and/or Distribution Management Technology, Required
- Facilitate requirements discussions and troubleshooting between business owners, Ryder customers, and IT development teams
- ZPL proficiency, Required
- Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions
- Strong documentation skills for business requirements and scope definition
- Strong client-facing skills and ability to build long-lasting internal and external customer relationships
- Ability to manage multiple projects and/or change requests concurrently, set priorities, and adapt to changing requirements and work conditions
- High degree of initiative
- 2 years or more in Supply Chain Management and experience with 3PL/4PL, Preferred
- Intermediate Transportation Management technologies, Preferred
- Intermediate Warehouse Management Technologies, Preferred
- Intermediate System Integration Design, Preferred
- Beginner Agile Project Management, Preferred
- Intermediate industry experience, Preferred
- Some positions may require employment and education verification, motor vehicle records check, road test, and/or customer badging or background requirements
Benefits:
- Medical insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance options
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan
- Annual bonus, commission, and/or long-term incentive plan may be available based on level and/or type
- Room to grow
- Voice that’s heard
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