Solutions Engineer
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Job Description
Cisco Solutions Engineer advising New York Metro enterprise customers on networking, security, and AI infrastructure. Designing demonstrations, architectures, and proposals that connect Cisco solutions to business value.
Responsibilities:
- Serve as a trusted advisor and partner to top enterprise organizations
- Act as a member of a customer Account Team in a pre-sales technical role
- Showcase Cisco product solutions, set up demonstrations, and explain features and benefits
- Design and configure products to meet specific customer needs
- Align opportunities with customer challenges and priorities
- Demonstrate the business value of Cisco Services, Solutions, and Architectures
- Ensure Cisco architectural vision addresses customers’ desired outcomes and capabilities
- Collaborate with Account Managers, Technical Architects, and other Solutions Engineers
- Present solutions and support architecture development for global enterprise customers
- Provide solution and architectural perspectives across the Cisco product portfolio
- Act as a consultative technical adviser to account teams and customers
- Monitor relevant competitors’ solutions, products, and services
- Assist with formal sales plans and proposals for assigned opportunities
- Deliver and support technical presentations and solution demonstrations
- Define trade-offs, ask probing questions, and incorporate Cisco solutions into broader technology environments
Requirements:
- Only candidates located in the New York Metro Area will be considered
- 5+ years of related experience in technical sales, pre-sales, or client-facing consulting roles
- Cisco product experience or relevant experience with key competitor offerings
- Pre-sales experience translating technical solutions into business value
- Bachelor’s degree, preferably in Electrical Engineering, Computer Science, or a related field, or equivalent experience
- Knowledge of baseline SE/SA skills
- In-depth knowledge of at least one adjacent technology: Data Center, Collaboration, Security, or Route/Switch/Wireless
- Understanding of overall Cisco solutions, competitors, and associated IT-market technologies
- Excellent technical consulting skills, including defining trade-offs, asking probing questions, and incorporating Cisco solutions into broader technology environments
- Strong business acumen and ability to frame Cisco offerings in terms of business and mission value
- Conversant in AI infrastructure and IT use cases
- Strong knowledge of Cisco switching, wireless, routing, data centers, and security technologies
- Excellent presentation, communication, and technical consulting skills
- Professional certifications such as CCIE, CCNP, or CCNA are highly desirable
- Ability to learn quickly and adapt to new trends
- Regular travel to a New York City-based customer is required
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles, subject to Cisco policies
- Performance-based incentive pay for employees on sales plans
- Opportunities to grow and build
- Global network of doers and experts
- Team collaboration and opportunities to experiment and learn
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