Specialist TMR Sales Accountability Partner
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Job Description
Specialist in TMR Sales Accountability Partner conducting investigations into Sales Integrity policy compliance. Upholding high integrity culture at Hilton Grand Vacations with corrective actions and recommendations.
Responsibilities:
- Conduct investigations into alleged violations of Sales Integrity policy
- Ensure compliance through appropriate corrective actions
- Conduct assigned investigations in accordance with established procedures
- Plan, interview, document review, report writing, and assessment of substantiated matters
- Uphold the culture of HGV with high integrity
- Recommend solutions considering both team member and business needs
Requirements:
- Experience conducting formal investigations and providing appropriate recommendations
- Proven ability to build trust and strong partnerships at all levels of an organization
- Strong consultative, listening and communication skills with the ability to convey recommendations and opinions persuasively
- Sound critical thinking, problem solving and negotiating skills with the ability to apply those skills to a wide range of HR issues
- Ability to apply established policies, procedures, and guidance to routine matters and recognize when ambiguity, elevated risk, or potential precedent requires escalation.
- Clear written communication skills sufficient to document investigative findings accurately and concisely in accordance with established standards and templates.
- Intermediate level of proficiency with MS Office
- Demonstrated ability to set priorities, manage multiple responsibilities, and deliver against deadlines while working independently
- Experience working in a sales or timeshare environment (preferred)
- Knowledge of employment and labor laws (preferred)
Benefits:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
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