State Account Director
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
State Account Director leading retention and account strategies for Bamboo Health's behavioral health solutions. Managing partner relationships and ensuring successful contract deliverables across the organization.
Responsibilities:
- Serve as the main point of contact for the partner, ensuring all contractual commitments are met and communicating promptly to address high-priority needs.
- Look for opportunities to engage with the partner’s clients to help increase Bamboo Health’s visibility and presence in the market.
- Work closely with the partner to understand their commitments, capabilities, and capacity to meet agreed-upon metrics and KPIs, and identify upsell opportunities that address service gaps and support their performance.
- Serve as an escalation resource for internal teams to help ensure projects and deliverables stay on track.
- Proactively identify risks, remove roadblocks, and develop mitigation plans to maintain account stability.
- Act as a bridge between the partner and Bamboo Health teams, ensuring support, product, and delivery groups stay aligned on shared goals.
- Prepare and deliver strategic account reviews and track progress toward annual business objectives.
- Maintain a solid understanding of the market and the partner’s environment, including opportunities, priorities, and issues that could impact the work.
- Collaborate with client support, product management, marketing, operations, and engineering to complete scopes of work, change orders, and software enhancement documentation accurately and on time.
- Manage contract renewals, extensions, project additions, and other contract-related updates for current business.
- Stay curious about emerging AI tools and how they can streamline or enhance work within your function.
Requirements:
- Bachelor’s degree in business, marketing, or a related field; or 5+ years of relevant experience.
- 3+ years of experience in client relationship management, business development, or partner management within the SaaS industry.
- Demonstrated success in retaining clients and growing revenue through effective planning, communication, and relationship-building.
- Skilled in developing long-term client and partner relationships, identifying new opportunities, and managing complex projects from start to finish.
- Strong analytical abilities, including interpreting data, spotting trends, and offering practical recommendations.
- Excellent written and verbal communication skills, with the ability to work effectively with clients and stakeholders at all levels.
- Strong organizational skills and the ability to manage multiple projects and priorities at the same time.
- Knowledge of state government behavioral health solutions—and experience with behavioral health initiatives such as 988 crisis services—is preferred.
- Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
- A forward-thinking, curious mindset with an openness to experimenting with new technologies.
- Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
- Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
- Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
- The ability to travel periodically for work.
Benefits:
- Receive competitive compensation, including health, dental, vision and other benefits.
Similar Jobs
Senior Account Director
Senior Account Director managing high-value accounts and providing strategic leadership at a modern marketing collective.
Group Account Director
Group Account Director leading accounts and mentoring teams in a modern marketing collective focused on growth. Overseeing performance and strategic alignment across diverse accounts.
National Oncology Account Director – Free Standing Cancer Centers
National Oncology Account Director driving brand objectives and enhancing product access in cancer centers. Cultivating relationships with decision makers and collaborating on strategies for market access.
Sales Executive, NBD
New business sales executive focusing on identifying opportunities and building pipelines for the UK client base. Collaborating closely with sales leadership and teams to win new business.
Account Executive
Account Executive executing sales and marketing strategies for Running Specialty accounts. Traveling across Midwest Chicago territory, maintaining relationships and driving sales objectives.
Sales Executive – AWS Cloud, Data & AI Services
Sales Executive focusing on AWS Cloud and Data & AI Services for clients in Riyadh. Developing strategies and collaborating with teams to deliver innovative solutions.
Sales Executive – Microsoft Cloud, Data & AI Services
Sales Executive focused on growing Professional Services and Managed Services portfolio. Empowering enterprises with Microsoft Cloud, Data, and AI solutions for their digital transformation.
Enterprise Account Executive
Strategic Account Executive leveraging AVD opportunities collaborating with Microsoft sales teams. Building relationships and managing a portfolio to drive business growth and market presence.
Corporate Account Executive
Executivo de Contas Sênior para gestão de carteira em Instituições de Crédito focando em grandes contas. Prospecção de negócios e gestão comercial na região de Ribeirão Preto.
Sales Representative – Contractor (PJ)
Representante Comercial acting in pharmaceutical sales with periodic client visits and portfolio management in Brasil.
Senior Sales Executive
Senior Sales Account Executive at a fast-growing legal tech company. Responsible for achieving sales targets and building customer relationships.
Regional Sales Manager
Area Sales Manager responsible for business expansion in Stuttgart. Involves market analysis, client management, and collaborating with teams for sales strategies.
Territory Sales Representative, Endodontics
Sales Professional engaging with dental practices to promote Dentsply Sirona's products and services. Responsible for developing relationships, achieving sales targets, and providing customer support.
Account Executive
Account Executive driving sales and expanding customer accounts for Dell Technologies. Build customer relationships and engage with decision makers to successfully sell technology solutions.
Account Executive
Account Executive responsible for developing relationships with new customers for Workday's cloud solutions. Focusing on deal management and sales of ERP and HCM solutions to C-suite executives.
Phone Sales Representative – Aftermarket Auto Parts
Sales Tech I at Turn5 helping automotive enthusiasts find the best aftermarket parts for their vehicles. Responsible for customer communication and sales follow-up across various channels.
Sales Executive
International Sales Executive at OZmap driving growth in telecommunications for global telecom operators and ISPs. Building strategic relationships and managing the sales cycle with clients.
Telesales Representative
Telesales Representative role helping existing customers with online solutions at Network Solutions. Building relationships and using consultative sales approach to enhance their digital presence.
Website & SEO Sales Consultant
Professional Services Sales Consultant at Network Solutions educating customers on site design and SEO services. Provide first impression to customers building their online presence.
Sales Representative
Screening Solutions Specialist at Exact Sciences driving growth of Cologuard in medical practices. Role involves building customer relationships and enhancing patient outcomes through Exact Science's solutions.