Technical Account Manager – Government APIs
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Job Description
Technical Account Manager focused on API integrations with U.S. state agencies. Securing access to government data systems and ensuring compliance and reliability in integrations.
Responsibilities:
- Identify APIs, data feeds, and integration methods across states
- Determine access types (REST, SOAP, SFTP, portals, third-party providers)
- Contact agencies to validate access and onboarding requirements
- Build and maintain a structured database of integrations
- Own the full lifecycle: discovery → outreach → application → approval
- Secure API credentials, sandbox access, and production approvals
- Coordinate technical onboarding (IP whitelisting, credentials, etc.)
- Act as the main point of contact for state agencies
- Manage applications and compliance documentation (DPPA, security, etc.)
- Ensure all records are accurate and audit-ready
Requirements:
- Experience with APIs, integrations, or technical onboarding
- Strong organization and ability to manage multiple workflows
- Comfortable working with government systems or compliance processes
- Strong communication skills (technical + non-technical)
- Highly persistent and detail-oriented
Benefits:
- Fully remote
- Work directly with U.S. government systems
- High-impact role in a fast-growing company
- Opportunity to build expertise in integrations + compliance
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