Technical Customer Support
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Job Description
Sales Representative promoting medical technologies and building customer relationships in Panama's healthcare sector. Training healthcare professionals and managing territory for optimum sales performance.
Responsibilities:
- Drive growth for the division by promoting and expanding the use of products within your assigned territory.
- Grow sales within the healthcare sector by visiting current and prospective customers.
- Manage your territory strategically by planning schedules, routes, and activities for maximum efficiency.
- Negotiate with key decision‑makers using effective, customer‑focused sales techniques.
- Analyze performance by hospital and identify opportunities to improve product mix and profitability.
- Train healthcare professionals and end‑users on the safe and effective use of ASP technologies.
- Evaluate the impact of training and adjust approaches to meet customer needs.
- Maintain ongoing communication with customers to ensure satisfaction and identify new opportunities.
- Monitor competitor activity, market trends, and emerging risks.
- Collaborate with internal teams on bids, contracts, and proposals, ensuring full compliance with company and legal requirements.
- Report customer feedback, market shifts, complaints, and opportunities in a timely and accurate manner.
- Prepare clear, consistent reports and perform additional responsibilities as assigned.
Requirements:
- Experience in sales, preferably within the healthcare, medical devices, or pharmaceutical industries.
- Strong negotiation, communication, and relationship‑building skills.
- Ability to plan and manage a territory independently.
- Customer‑centric mindset and a commitment to high‑quality service and compliance.
- Willingness to travel regularly within the assigned region.
- Experience training healthcare professionals or leading product demonstrations (nice-to-have).
- Knowledge of hospital workflows and clinical environments (nice-to-have).
- Familiarity with bid processes, public tenders, or contract management (nice-to-have).
Benefits:
- Competitive salary and performance‑based incentives
- Health, dental, and life insurance
- Meal/food allowance
- Transportation or mobility support
- Paid time off and wellness days
- Learning and development opportunities
- Career growth within a global organization
- Inclusive and supportive team environment
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