Technical Writer – DoD Facilities, Engineering Programs
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Job Description
Lean Six Sigma analyst improving Defense Health Agency facilities and engineering programs for GoldenWolf. Leading process optimization, metrics, governance, and organizational change across federal healthcare operations.
Responsibilities:
- Analyze current business processes, workflows, and operational practices
- Identify process gaps, bottlenecks, inefficiencies, and performance challenges
- Develop and implement process improvement recommendations
- Support organizational change initiatives and adoption strategies
- Create process maps, workflow diagrams, SIPOC models, value stream maps, and operational documentation
- Develop visual tools supporting leadership decision-making
- Document future-state business processes and implementation plans
- Support process standardization across DHA Facilities Enterprise organizations
- Apply Lean Six Sigma methodologies to improve operational efficiency and organizational performance
- Facilitate root-cause analysis and corrective action planning
- Lead improvement projects using data-driven decision-making techniques
- Support enterprise process maturity initiatives and continuous improvement programs
- Lead workshops, working groups, and stakeholder sessions
- Coach teams on continuous improvement principles and best practices
- Provide guidance on organizational process improvement techniques
- Develop training materials and implementation support documentation
- Develop KPIs and operational metrics
- Conduct descriptive and inferential statistical analysis
- Evaluate process effectiveness and identify improvement opportunities
- Deliver performance reports, dashboards, and executive-level recommendations
- Develop process improvement templates, frameworks, and governance tools
- Support enterprise-wide consistency across multiple DHA programs
- Assist leadership with modernization and transformation initiatives
Requirements:
- Bachelor's degree in Industrial Engineering, Systems Engineering, Industrial Engineering Technology, Operations Management, or related discipline
- Minimum 8 years of experience in process improvement, business transformation, operational excellence, change management, or workflow optimization
- Experience in complex organizations involving healthcare, facilities management, construction, engineering, production systems, or federal programs
- Experience leading cross-functional improvement initiatives and stakeholder engagements
- Lean Six Sigma Certification
- Six Sigma Black Belt Certification
- Business process mapping and workflow analysis
- Statistical analysis and performance measurement
- Microsoft Visio expertise
- Microsoft Office Suite proficiency
- Experience leading organizational change initiatives
- Ability to obtain and maintain a Tier 1 / NACI background investigation
- U.S. Citizenship required
- Legally authorized to work in the U.S.
- Telework eligibility applies unless specifically designated otherwise
Benefits:
- Life insurance
- Supplemental insurance
- Disability insurance
- Paid federal holidays
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Four option years available depending on funding
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