Training & Development – Instructional Designer
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Job Description
Instructional Designer creating training resources and optimizing learning materials for Peak Support. Collaborating with Training Facilitators while focusing on corporate training and development.
Responsibilities:
- Design and develop instructor-led and self-paced training materials for Peak Support’s teams
- Deliver a T3 to Trainers who will facilitate the learning materials
- Evaluate and enhance learning materials regularly for continued development and improvement
- Stay updated on all process updates from the clients through regular check-ins with internal stakeholders
- Strategize, design, and implement innovations in training programs across all of Peak Support
- Optimize the knowledge base/learning materials of all of Peak Support’s programs
Requirements:
- Proficient in MS Office and design tools (Adobe Photoshop, Adobe Premiere, Adobe InDesign, Articulate)
- Excellent communication skills
- Great collaboration and coordination skills
- Knowledge and/or experience with technologies and best practices for instructional design and training delivery
- Organized and able to meet varied timelines
- Able to prioritize and manage time efficiently
- Able to analyze learning opportunities and strategize for better solutions
- Proactive problem-solving skills
- At least 2 years of experience in Instructional Design roles
- Strict adherence to the PS Core Values
- Strong willingness to learn and adapt to emerging AI-driven solutions
Benefits:
- Exceptional service to clients
- Positive, encouraging culture
- Performance-driven environment
- Opportunities for growth
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