Vendor Marketplace Manager
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Job Description
Vendor Marketplace Manager responsible for vendor acquisition and relationship management for a remote team building company. Fostering vendor engagement and growth through strategic oversight.
Responsibilities:
- Own vendor acquisition strategy across inbound and outbound channels.
- Optimize the vendor journey from first touch → self-serve signup → live listing.
- Partner with Marketing on vendor-facing messaging, content, and campaigns.
- Analyze funnel performance and identify conversion opportunities.
- Ensure vendors can successfully self-serve onboarding with minimal friction.
- Own vendor onboarding resources, education, and success guidance.
- Step in for higher-touch conversations when vendors want to talk before going live.
- Continuously improve clarity, expectations, and vendor readiness.
- Serve as the primary relationship owner for active vendors.
- Monitor vendor quality, responsiveness, and event outcomes.
- Proactively address quality issues, vendor risks, and experience gaps.
- Collect vendor feedback and partner internally to improve the platform.
- Build and maintain a strong, engaged vendor community.
- Support long-term vendor retention and renewals.
- Encourage best practices and high-quality experiences across vendors.
- Own vendor marketplace KPIs and reporting.
- Share insights and recommendations to improve vendor growth and quality.
- Represent the vendor perspective in planning and decision-making.
Requirements:
- 4–7+ years experience in marketplaces, partnerships, account management, or B2B sales.
- Proven ability to own a funnel and hit growth targets.
- Strong relationship-building and negotiation skills.
- Comfortable working cross-functionally and with senior leadership.
- Highly organized, data-informed, and proactive.
- Authorized to work in the US.
Benefits:
- 100% work remotely.
- 100% Employer Paid Health Insurance for employee.
- 100% Employer Paid Dental Plan.
- 100% Employer Paid Vision Plan.
- 401K – 100% Employer match up to 1% of compensation.
- Parental Leave – Up to 6 weeks paid (30 days) based on length of employment.
- Over $2,000 annual spending account towards a healthy lifestyle, meals for meetings, coffee, etc.
- $50/month Internet Reimbursement ($600/yr).
- Tech package (new Apple computer and up to $350 funds for a home office upgrade).
- Additional benefits like FSA, HSA, Health Advocacy, Short Term and Long Term Disability Insurance, etc.
- 10 PTO days.
- 5 Sick days.
- 9.5 Company Holidays.
- Birthday off.
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