Vice President, Practice Head – Energy & Services Growth
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Job Description
Vice President leading growth in energy and services at Bill Gosling Outsourcing. Driving revenue and solution development while optimizing client relationships and supporting strategic initiatives.
Responsibilities:
- Own and develop strategic account plans across a portfolio of key clients
- Drive organic revenue growth (target: ~20–25% annually)
- Identify and execute on upsell, cross-sell, and expansion opportunities
- Map client organizations and uncover new areas of value creation
- Build long-term, executive-level client relationships
- Act as the SME for the vertical (Utilities / Energy / Home Services OR Auto)
- Translate industry knowledge into commercial opportunities and scalable solutions
- Partner with Operations and Technology teams to shape service offerings and delivery models
- Provide practical, experience-based insight into client operations and business drivers
- Support Sales in late-stage deals, solution validation, and onboarding
- Contribute to value proposition development and market positioning
- Help define target segments and growth opportunities within the vertical
- Identify market trends, competitive insights, and innovation opportunities
- Represent the company in client forums and industry conversations
- Partner across Sales, Delivery, and Recruitment to ensure alignment and execution
- Navigate internal trade-offs and constraints while protecting client outcomes
- Influence without authority in a fast-paced, matrixed environment
Requirements:
- 10+ years in BPO, outsourcing, or service-based environments
- Strong background in account management / account growth leadership
- Deep expertise in : Utilities / Energy / Home Services
- Experience across both client-side and BPO/vendor environments strongly preferred
- Proven ability to drive growth within existing accounts
- Strong commercial acumen (understands margin, scalability, and trade-offs)
- Ability to convert industry insight into revenue opportunities
- Comfortable operating in cross-functional, high-accountability environments
- Strategic thinker with a structured, data-informed approach
- Deep understanding of how client businesses operate end-to-end
- Strong presence and ability to influence senior stakeholders
- Balanced approach: strategic thinking + hands-on execution
- Confident, commercially driven, and outcome-oriented
- Bachelor’s degree required
- MBA or equivalent preferred
Benefits:
- Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
- Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.
- Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
- Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
- State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
- Rewarding Work: Help businesses grow while making a real difference in people’s lives!
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