Virtual Assistant – Operations & Administration Support, Healthcare
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Job Description
Providing administrative and operational support across multiple healthcare entities in Australia. Managing document control, SOPs, billing support, and compliance-driven tasks.
Responsibilities:
- Organise and standardise SOPs, policies, and operational documents.
- Maintain document consistency across multiple sites.
- Manage document version control and ensure accuracy.
- Update forms, templates, and procedural documents.
- Identify inconsistencies and recommend improvements.
- Ensure documentation aligns with compliance standards.
- Raise invoices in Xero (approx. 40–50 per month).
- Process billing data through structured workflows.
- Assist in invoice preparation (final approval handled onshore).
- Support reconciliation processes as required.
- Manage receipts and assist with tax-related documentation.
- Collate and organise structured data.
- Provide administrative support across multiple related entities.
- Communicate with contractors via email when required.
Requirements:
- Experience in administration, document control, or office support roles.
- Strong organisational skills and high attention to detail.
- Ability to handle repetitive, process-driven tasks with consistency.
- Strong written English communication skills.
- Experience working in regulated or compliance-driven environments (preferred).
- Familiarity with Xero or accounting systems (preferred).
- Comfortable working remotely within secure systems and following strict data privacy protocols.
- Comfortable to start working on a part-time basis (20-30hrs per week) with gradual increase to full time.
Benefits:
- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Part-time job (20-30 hrs per week; initially)
- HMO
- Annual leave
- 13th-month pay
- With Government-Mandated Benefits
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