Account Director
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Job Description
Account Director managing strategic telecommunications clients for Vesta, focusing on payment strategies and growth. Serving as a trusted advisor to improve transaction success and reduce fraud.
Responsibilities:
- Own the customer relationship for a portfolio of enterprise accounts in telecommunications.
- Act as a strategic payments advisor.
- Develop and execute account plans that expand relationships.
- Partner cross-functionally with teams to deliver solutions.
- Lead quarterly business reviews and present performance metrics.
- Identify and close expansion opportunities.
- Serve as the internal voice of the customer.
Requirements:
- 10+ years of experience in account management, strategic partnerships, or customer success with enterprise clients.
- Strong background in payments, fintech, or fraud prevention.
- Proven track record of growing and expanding strategic accounts through consultative selling and value-based partnerships.
- Excellent relationship builder.
- Data-driven mindset with the ability to translate analytics into actionable business insights.
- Skilled communicator and presenter, able to simplify complex topics for diverse audiences.
Benefits:
- Competitive compensation
- Performance bonus
- Comprehensive benefits
- Growth opportunities in a rapidly expanding organization
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