Account Executive, Government-HSF National Sales Americas
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Job Description
Account Executive driving hospitality sales for government accounts in Hyatt's National Sales Team. Collaborating with public sector and military clients to boost revenue opportunities.
Responsibilities:
- Manage and grow an assigned portfolio of government accounts while developing new business opportunities within the vertical.
- Build and maintain deep account intelligence, including key buyers, procurement contacts, travel managers, influencers, contract requirements, sourcing behavior, travel patterns, business potential, competitive set, and next steps.
- Develop and execute account plans that support revenue growth across government transient, group, extended stay, training, relocation, project-based, and meeting business.
- Prospect and qualify new federal, state, military, defense, government contractor, public sector, and related accounts with potential for Hyatt hotels.
- Educate government buyers on Hyatt brands, hotel capabilities, location fit, service standards, security considerations, and solutions relevant to their business needs.
- Support Hyatt inclusion in relevant government sourcing opportunities, RFPs, bids, lodging programs, meetings, trainings, and project-based travel needs.
- Partner with hotel sales teams, operators, revenue management, legal/compliance, and commercial stakeholders to align customer needs with hotel priorities and applicable requirements.
- Support customer negotiations, hotel communication, rate discussions, and opportunity follow-up with urgency, accuracy, discretion, and strong attention to detail.
- Stay current on government travel trends, per diem considerations, procurement cycles, agency priorities, market conditions, forecasts, and competitive intelligence.
- Use CRM, sourcing platforms, analytics, and industry tools to document activity, prioritize opportunities, and measure account performance.
- Champion Hyatt initiatives and priorities with government customers as appropriate, including new hotel openings, focus hotels, Essentials brands, and special initiatives.
- Elevate the voice of the government customer within Hyatt and participate in cross-functional projects that support National Sales priorities.
Requirements:
- Minimum 5 years of hotel sales, hospitality sales, account management, government sales, public sector sales, or related commercial experience.
- Demonstrated experience working with government, public sector, military, defense, government contractor, association, or related accounts.
- Strong understanding of government market dynamics, including procurement considerations, RFP processes, per diem sensitivity, travel patterns, compliance expectations, buyer requirements, and service needs.
- Strong sales knowledge and business development experience across transient, group, extended stay, training, relocation, project-based, and/or meeting business.
- Proven ability to manage a portfolio of accounts while also developing new business opportunities.
- Strong communication, presentation, negotiation, relationship-building, and follow-through skills.
- Detailed organization skills with the ability to manage multiple customers, priorities, opportunities, and deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite and experience with CRM and/or database management tools.
- Knowledge of customer sourcing, RFP, booking, procurement, or travel management tools used in government, public sector, or hotel sales environments.
- Experience with industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, or similar platforms.
Benefits:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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