Account Manager – Construction and Facilities Services
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Job Description
Account Manager selling integrated security, fire alarm, and building automation solutions for Convergint. Developing construction and facilities-services clientele through proposals, sales strategies, and project oversight.
Responsibilities:
- Sell core business integrated solutions for service and installation projects
- Evaluate and target potential customer opportunities within the marketplace
- Develop and implement sales marketing strategies across education, healthcare, industrial, and commercial building markets
- Focus on consultants, owners, and building managers, supported by contractor business, to develop new clientele
- Translate customer needs into detailed proposals and project plans
- Review and approve estimated costs prior to bids and change proposals
- Assist with project collections
- Communicate project requirements to project teams and the wider organization
- Identify project risks and implement mitigation strategies
- Communicate project schedules, change proposals, and related activities with customers
- Improve customer satisfaction continuously
- Manage execution and review of customer contract scope, terms, and conditions
- Control costs, delivery fulfillment, service quality, and other customer requirements
- Coach and mentor developing colleagues as needed
- Perform other requested or required duties
- Participate in Convergint’s Recruit Awesome People program by referring talent
Requirements:
- High School/GED or equivalent
- Associate’s degree in engineering or related field preferred
- 5+ years account development, sales, or related experience
- 3+ years of experience in electronic, fire alarm & life safety, and/or building automation
- Must have valid driver’s license with a clean driving record
- Strong sales skills and ability to uncover effective customer solutions
- Solid teamwork skills
- Proactive initiative and adaptability
- Good written and verbal communication skills
- Strong knowledge of Microsoft Office products
- Solid knowledge and understanding of IT networking principles
- Industry-specific certifications and/or licenses preferred but not required
Benefits:
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan
- Corporate Social Responsibility Day
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