Account Manager – Germany, Austria, Switzerland
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Job Description
Account Manager responsible for managing diverse customer portfolios across Germany, Austria, and Switzerland. This remote role focuses on building long-term customer relationships and driving sales growth.
Responsibilities:
- Manage and grow a diverse portfolio of customers across Germany, Austria and Switzerland.
- Develop trusted relationships with customers and understand their scientific, operational and commercial needs.
- Help customers identify the right products and services.
- Proactively engage existing customers and uncover new opportunities.
- Connect with customers through phone, video meetings and LinkedIn.
- Build and maintain a healthy sales pipeline using Salesforce.
- Collaborate across different teams to improve customer experience.
Requirements:
- Bachelor's degree in Business, Life Sciences or another relevant discipline.
- Previous experience in sales, account management or business development is highly preferred.
- Confidence engaging customers proactively by phone, video and digital channels.
- Strong communication and relationship-building skills.
- A resilient, self-motivated and results-oriented mindset.
- Curiosity to understand customers' challenges and translate them into valuable solutions.
- Experience with Salesforce or another CRM system is an advantage.
- Fluency in German and English (written and spoken).
Benefits:
- Health insurance
- Retirement plans
- Professional development
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