Account Manager II
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Job Description
Account Manager selling Renaissance Learning’s K-12 education technology products and services. Managing renewals, expansion, and customer relationships across broad U.S. territories.
Responsibilities:
- Manage and sell Renaissance Learning’s products and services within an assigned territory
- Achieve revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities
- Cultivate and develop long-term customer relationships
- Maintain high product renewal rates
- Collaborate with Customer Success partners and Account Executive team members
- Serve as the primary account contact for customers
- Increase customer loyalty and retention while driving business value and expansion
- Drive new business, cross/up-sell, and renewal opportunities by engaging multiple decision makers
- Grow assigned book of business to exceed revenue goals
- Understand and sell solutions aligned to customers’ unique problems and strategic objectives
- Lead account teams and internal/external partners to develop winning solutions
- Apply deep knowledge of the K-12 education space, districts, school administration, funding, purchasing processes, buying cycles, policies, practices, trends, and school board oversight
- Maintain technical knowledge of common edtech tools and trends
- Build customer rapport through factual accuracy, expertise, reliable delivery, and market insights
- Travel occasionally for customer engagements, conferences, and other revenue-generating activities
Requirements:
- 4+ years with prior experience in sales
- Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.)
- Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)
- Knowledge of education customers, their organizational structures, and leadership personas
- Excellent written and verbal communication skills, including presentation skills
- Applicants must be authorized to work for any employer in the United States
- Renaissance is unable to sponsor or take over sponsorship of an employment Visa at this time
Benefits:
- World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
- Health Savings and Flexible Spending Accounts
- 401(k) and Roth 401(k) with company match
- Paid Vacation and Sick Time Off
- 12 Paid Holidays
- Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
- Tuition Reimbursement
- Life & Disability Insurance
- Well-being and Employee Assistance Programs
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