Senior Account Manager
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Job Description
Senior Amazon Account Manager overseeing Amazon listings, profitability, forecasting, inventory, and agencies. Supporting a Sweden-based eCommerce business across US, Canada, UK, and EU marketplaces.
Responsibilities:
- Monitor listings and day-to-day Amazon account operations across the US, Canada, UK, and EU; identify issues and coordinate timely resolution.
- Review SKU economics, pricing, and margins; recommend adjustments for the owner's approval.
- Track reference prices, deal eligibility, and promotional timing; coordinate offers while protecting profitability.
- Review daily sales and run rates against forecasts, investigate variances, and recommend adjustments to advertising, pricing, or inventory plans.
- Monitor stock coverage, open orders, and inbound shipments; recommend replenishment and inventory redistribution between markets.
- Work with PPC/account management and supply chain agencies; track deliverables, clarify priorities, and follow up on outstanding actions.
- Monitor advertising performance alongside sales forecasts, profitability, and inventory availability; coordinate budget adjustments, campaign priorities, and pauses with the PPC agency.
- Maintain accurate Google Sheets tracking and summarize sales, profitability, promotions, and inventory risks with actionable recommendations.
- Document recurring workflows and improve reporting and tracking; identify opportunities to use AI and automation with human validation.
- Proactively manage agreed priorities, escalate issues with proposed solutions, and reduce routine follow-up from the owner.
- Work four hours daily overlapping with the Sweden-based business owner, preferably during Swedish mornings; full overlap during onboarding.
Requirements:
- At least 3 years of hands-on experience managing Amazon Seller Central accounts for product brands, with the ability to adapt to additional international marketplaces.
- Strong knowledge of listing management, pricing, reference prices, promotions, and deal eligibility.
- Ability to assess SKU-level profitability and explain the impact of pricing and promotional decisions.
- Practical experience with sales forecasting, inventory coverage, replenishment planning, and inbound shipment tracking.
- Strong Google Sheets skills for data analysis, reconciliations, trackers, and clear reporting.
- Practical experience using AI tools such as Claude, ChatGPT, or similar platforms for analysis, reporting, and workflow improvement, with human validation of outputs.
- Experience coordinating agencies, suppliers, or logistics partners and following tasks through to completion.
- Strong analytical judgment, attention to detail, and an organized, action-oriented approach to turning data into practical recommendations.
- Clear written and verbal English communication, independent problem-solving, and reliable ownership in a remote working environment.
- Collaborative working style and openness to testing new tools and approaches.
- Familiarity with sellerboard or similar profitability tools.
- Experience coordinating product development, supplier samples, and design iterations, particularly for ceramics or homeware.
- Experience sourcing and coordinating freelance designers or video creators, including AI-assisted creative workflows.
- Shopify experience, including supporting international expansion and Amazon inventory integration.
- Experience organizing product testing, quality inspection, or VAT documentation with specialist providers.
- Experience improving dashboards, purchase order tracking, SOPs, or reporting automation.
- Experience helping build a team, including identifying and hiring suitable team members.
- Hands-on experience creating AI images and videos using relevant tools.
- Experience supporting general wholesale operations or channel development.
- Familiarity with Titan Tools.
- Must be currently residing in the Philippines and legally authorized to work there.
- Reliable computer, high-speed internet, and a quiet, dedicated workspace for remote work.
Benefits:
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Leave (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
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