Account Manager – Paid Search
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Job Description
Account Manager supporting Paid Media team in managing and executing campaigns for RRD’s marketing solutions. Responsible for enhancing client results through effective account management and problem-solving.
Responsibilities:
- Responsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities
- Respond to customer requests and inquiries regarding current and future work
- Resolve issues that may arise during the production of customer products
- Analyze reports and data to identify revenue and cost containment opportunities
- Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs
- Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives
- Responsible for collecting, reconciling and submitting client-provided campaign assets
- Owns report creation across products and campaigns
- Sets up dashboards for assigned accounts/campaigns
- Assists with gathering final campaign insights and measurement results
- Participates in account strategy and campaign-related brainstorming sessions and research projects
- Responsible for assigned-accounts’ IO creation and approvals
- Creative oversight
- May be involved in specific customer projects as assigned by sales management.
- Performs other related duties and participates in special projects as assigned.
Requirements:
- Bachelor's Degree, preferred
- 3 years of relevant experience (Paid Search/Paid Media in platform Google experience preferred)
- Ability to excel in a highly dynamic, fast-paced environment that requires a fast learner and flexible thinker
- Detail-oriented and diligent work ethic with excellent communication, organizational, project/time management, and problem-solving skills
- Able to translate previous work experience into very good problem-solving skills and appropriately apply proven solutions
- Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance
- Apply existing processes and procedures to solve problems and may receive guidance for problems that are non-routine
- Able to apply very good functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools to complete work assignments
- Able to understand general business concepts and apply them when communicating with diverse groups of people when completing work assignments
- Strong team player
Benefits:
- medical, dental, and vision coverage
- paid time off
- disability insurance
- 401(k) with company match
- life insurance
- parental leave
- adoption assistance
- tuition assistance
- employer/partner discounts
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