Account Manager, Sales
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Job Description
Account Manager managing client relationships with a focus on cybersecurity solutions at MOXFIVE. Building partnerships, driving retention, and uncovering growth opportunities with clients.
Responsibilities:
- Work closely with MOXFIVE Technical Advisors to understand clients' security postures and existing initiatives
- Serve as the primary point of contact for current MOXFIVE clients, nurturing strong relationships with IT and security leaders
- Proactively manage the renewals process, ensuring timely renewals and high retention rates while identifying opportunities for expansion
- Track and drive client retention efforts, ensuring clients' needs are consistently met
- Support the creation and management of renewal quotes, ensuring they align with clients' needs and existing agreements
- Actively manage and update client data in the CRM
Requirements:
- Minimum of 5 years of business development and sales experience within a technology company
- Technical aptitude and the ability to quickly grasp new business and technical concepts, especially within cybersecurity
- Exceptional ability to build and nurture strong, ongoing relationships with client IT and security leaders at all organizational levels
- Deep commitment to customer satisfaction, always putting clients' needs and success at the forefront
- Ability to identify opportunities for up-selling and cross-selling by understanding clients' security postures and business objectives
- Proven ability to manage multiple client renewals and projects simultaneously while maintaining close attention to detail
- In-depth knowledge of the cybersecurity industry and current security challenges
- Demonstrated experience with CRM software, quote generation, and vendor relationship management
- Competitive nature balanced with strong team player mentality
Benefits:
- Offers Commission
- Offers Bonus
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