Account Manager – Specialty Account Manager
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Job Description
Account Manager representing TEPEZZA to healthcare professionals and managing territory sales. Developing business plans and fostering relationships to drive product demand.
Responsibilities:
- Responsible for representing TEPEZZA to physicians and health care professionals
- Establishing product sales, and performing total territory account management
- Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
- Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
- Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
- Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members
- Consistently meets or exceeds corporate sales goals
- Communicates territory activity in an accurate and timely manner as directed by management
- Drive product demand among targets through education on disease state and product information
- Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
- Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines
- Coordinate between accounts and relevant Amgen field teams to support full range of account needs
- Educate healthcare professionals and office staff on site of care options
- Attends medical congresses and society meetings as needed
- Manages efforts within assigned promotional and operational budget
- Maximizes use of approved resources to achieve territory and account level goals
- Successfully completes all Company training classes
- Completes administrative duties in an accurate and timely fashion
- Functions as a contributing member of a high-performance team
- Perform such other tasks and responsibilities as requested by the Company
Requirements:
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
- Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
- Site of care and reimbursement experience strongly preferred
- Experience working with institutions and integrated delivery networks preferred
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs
- Approximately 50% travel (may vary by territory), including some overnight and weekend commitments
- Proficient in Microsoft Office
- Professional, proactive demeanor
- Strong interpersonal skills
- Excellent written and verbal communication skills
Benefits:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
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